Thomas Izard
Burgess Hill ,West Sussex
Summary
Enthusiastic, hard working and reliable with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Offers excellent communication and good judgment.
Proactive planner and problem solver.
I love playing and watching football, I am a keen badminton player, training and playing matches for my team. I enjoy travelling and exploring new places and cultures. I enjoy time spent with friends ad family.
Overview
2
2
years of professional experience
Work history
Business Administrator (Part Time)
Undeniable London
Burgess Hill, West Sussex
11.2023 - Current
- Resolve complaints efficiently, fostering customer loyalty.
- Deliver exceptional service by addressing customer queries promptly, by phone and email approx 20 per day.
- Ensure business objectives met through strategic planning.
- Raise company reputation with high-quality customer care.
- Fulfilment of customer orders.
- Stock taking.
- It skills include: Excel, Microsoft, Shopify.
- Handled all administrative tasks for smoother operations.
- Updated company database regularly, ensuring accessibility of accurate information.
- Maintain Inventory and office supplies stock, reducing downtime due to lack of materials.
Kitchen Porter (PT Summer job)
Jack and Jill Pub
Hassocks, West Sussex
06.2023 - 10.2023
- Kept a safe working environment by following all health and safety regulations.
- Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Worked under pressure during peak times without compromising on quality of work delivered.
- Assisted chefs in food preparation for efficient meal service.
- Assisted in preparation of meals to exact recipes.
Education
GCSEs - English Language and Lit, Higher Maths, Combined Science, Food Tech, Sports Science, Geography
Downlands Community School
Hassocks, West Sussex 09/2018 - 06/2023
Diploma of Higher Education and BTECs - Business Studies and Criminology
Varndean College
Brighton, Brighton and Hove 09/2023 - 06/2025
Skills
- Microsoft Excel and Word
- Interpersonal communication
- Productivity improvement
- Record-keeping standards
- Resilience under pressure
- Communication proficiency
- Initiative taking
- Customer Service
Timeline
Business Administrator (Part Time)
Undeniable London
11.2023 - Current
Kitchen Porter (PT Summer job)
Jack and Jill Pub
06.2023 - 10.2023
GCSEs - English Language and Lit, Higher Maths, Combined Science, Food Tech, Sports Science, Geography
Downlands Community School
09/2018 - 06/2023
Diploma of Higher Education and BTECs - Business Studies and Criminology
Varndean College
09/2023 - 06/2025
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