Thomas Hickman
Surrey
Summary
Skilled professional and University Graduate with expertise in stakeholder engagement and communication, adept at managing multiple priorities and working effectively under pressure. Demonstrates strong emotional intelligence and adaptability in challenging situations, ensuring seamless team collaboration. Proficient in administration and the Microsoft Office Suite, with a focus on delivering exceptional results.
Overview
4
4
years of professional experience
19
19
years of post-secondary education
1
1
Certification
Work history
Intelligence Support Assistant
Surrey Police
Guildford
02.2023 - 08.2025
- Directly supporting specialist operations for two specialist covert units with responsibilities across multiple business areas including intelligence research, finance, procurement, fleet management -
- Collaboration with stakeholders to maintain operational capability of units, organising logistics, investigating financial discrepancies, ensuring readiness for fast time operations.
- Ensure efficient and accurate management of data across various police intelligence systems.
- Contribute to tasking and coordination by populating templates, tracking performance data, and maintaining spreadsheets.
Event Security Officer
Historic Royal Palaces
London
11.2022 - 03.2023
- Maintain safety and security of Kensington Palace during events. e.g. high profile dinners, receptions and exhibitions.
- Respond immediately to emergency situations, remaining professional, calm and effective under pressure.
- Remaining vigilant for extended periods of time, escalating security concerns to management when necessary.
- Co-coordinating on site contractors and acting as point of information for any concerns.
Court Internship
Ministry of Justice
Horsham
05.2022 - 10.2022
- Court ushering duties and learning how to draft legal documents and undertake sensitive administration duties across multiple teams including Family, Civil and Criminal disciplines.
- Liaised professionally with external legal teams for smooth case management.
- Managing busy courtroom ensuring all parties are present, whilst liaising with Judges.
- Reviewed legal documents for accuracy and compliance.
Detention Custody Officer
Serco
Gatwick
05.2021 - 05.2022
- Maintained security and welfare of detainees on wings of up to 120 male detainees.
- Processed inmates, including completing paperwork, searches, fingerprinting and interviews.
- Inspected resident living quarters and conducted searches of common areas to uncover contraband.
- Supported efforts during emergency crises, including medical incidents, physical responses and urgent operational deployments.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Gatehouse duties, monitoring on-site contractors, operating access points, conducting ID checks and vehicle searches.
Education
BSc Hons - Criminology 2:1
University of Portsmouth
04.2001 -
B-TEC - Public Services
Reigate College
A-Level - History
Reigate College
A-Level - Geography
Reigate College
Skills
- Stakeholder engagement and communication
- Emotional Intelligence
- Team working under pressure
- Administration
- Effective and adaptable to challenging situations
- Managing multiple priorities
- Microsoft Office Suite
Certification
- Driver - Basic Car Manual and Automatic
- Level 2 Certificate - IT User Skills
- Level 2 Certificate - Safeguarding Adults
Affiliations
- Active member of a local Baptist Church; manage live broadcasting of meetings and maintain the church website.
- Regular swimmer and cyclist; enjoy active, adventure-based travel.
- Twice visited Ghana to support a charity building schools in the northern region.
- Volunteer at a local drop-in clinic supporting homeless and vulnerable individuals.
Timeline
Intelligence Support Assistant
Surrey Police
02.2023 - 08.2025
Event Security Officer
Historic Royal Palaces
11.2022 - 03.2023
Court Internship
Ministry of Justice
05.2022 - 10.2022
Detention Custody Officer
Serco
05.2021 - 05.2022
BSc Hons - Criminology 2:1
University of Portsmouth
04.2001 -
B-TEC - Public Services
Reigate College
A-Level - History
Reigate College
A-Level - Geography
Reigate College
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