Efficient, organized Administrator with over 18 years' experience and a record of working to extremely high standards, with a can-do approach. Proven literacy and numeracy skills-proficient user of MS office holds an extensive list of certificates and a positive attitude to professional development. Manages diaries, meetings, and events effectively, and able to resolve difficult customer and admin situations. Friendly and supportive leader committed to motivating teams to meet customer service targets and objectives. Coordinates department workflow to smoothly handle competing priorities and implement continual improvements.