Summary
Overview
Work History
Education
Skills
Additional Information
Custom
Timeline
Generic

Thomas Greaves

Cheltenham,Gloucestershire

Summary

Highly skilled professional with extensive experience in route development, delivery coordinating, and warehouse assistance. Have demonstrated strong organising and time keeping skills, along with good communication abilities both written and verbal. Proficient in GPS operation, multi-drop delivery planning, manual labour, working with heights and possesses a solid understanding of waste disposal methods. Holds a clean UK driving licence of seven years with no claims. Career goal includes advancing within the logistics sector while continually enhancing safety awareness and practical work expertise.

Overview

9
9
years of professional experience
4032
4032
years of post-secondary education

Work History

Car park attendant

National Car Parks
Cheltenham, Gloucestershire
11.2023 - Current
  • Ensured safe vehicle manoeuvring by directing traffic in car park.
  • Prepared premises and supplies for arriving guests.
  • Coordinated parking flow to maximise space use, ticket sales and drive safety.
  • Coordinated with maintenance staff on repair works, facilitating continuous functionality of car park systems.
  • Assessed the condition of customer vehicles both before and after parking to ensure they did not sustain any damage while parked.
  • Maintained visitor and personnel compliance with rules and safety procedures, minimizing liability and injury risks.
  • Reported incidences or suspicious activities to management promptly, ensuring quick resolution.
  • Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
  • Maintained cleanliness of car park, promoting a positive image.
  • Adhered strictly to health and safety guidelines whilst conducting duties; ensured personal and public safety at all times.
  • Managed ticketing system to ensure smooth operations.
  • Operated barrier controls for secure entry and exit of vehicles.
  • Conducted regular patrols of the facility, ensuring security measures were upheld.
  • Assisted disabled patrons with accessibility needs, creating an inclusive environment.
  • Patrolled car park to monitor vehicles, identify problem behaviour and prevent damage or theft.

Home Delivery Driver

Iceland
Cheltenham, Gloucestershire
12.2020 - 08.2023
  • Planned effective, safe and efficient routes based on delivery locations and traffic reports
  • Followed GPS and read maps to find and locate delivery locations, using devices without difficulty
  • Used excellent customer service skills and proactively helped customers unloading deliveries, maintaining excellent customer satisfaction
  • Completed all delivery jobs within allocated timeframes by planning most efficient routes
  • Carried out multi-drop deliveries across a large radius of Cheltenham, completing within deadlines
  • Operated, manoeuvred and drove vehicles within safety guidelines using best driving practices while following highway codes
  • Reviewed orders before unloading and transporting into customer homes, ensuring good matched customer order requests
  • Sorted, packed and loaded items into vans in location order, completing for efficiency and organisational purposes
  • Ensured timely deliveries by adhering to set routes and schedules.
  • Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
  • Improved customer relations with efficient, friendly service.
  • Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
  • Carried out complex manoeuvres in busy, high pressure environments.
  • Assisted in warehouse operations when not on delivery duty.
  • Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.

Plumbing & Heating Apprentice

CF Roberts
Cheltenham, Gloucestershire
09.2019 - 03.2020
  • Read standard blueprints to assemble wooden door and window frames.
  • Strengthened understanding of business operations by actively listening during briefings and trainings.
  • Applied theoretical knowledge acquired during coursework to real-world work scenarios.
  • Reported safety breaches to construction site foreman.
  • Actively participated in safety briefings and adhered to all safety protocols on job sites.
  • Climbed tall structures to complete skilled repairs and routine maintenance.
  • Observed safety procedures while working at heights.
  • Transported, organised and distributed tools to on-site personnel.
  • Used hand tools, power tools and heavy equipment to demolish existing building structures.
  • Helped to prepare and execute projects under supervision.
  • Followed and helped enforce health and safety protocols for worker protections.
  • Executed assigned duties with attention to detail and accuracy.
  • Dismantled wooden and metal scaffolding upon job completion.
  • Engaged in team discussions, meetings and training.
  • Engaged in on-the-job training to enhance skills related to specific trades.

Cashier

Prestbury Post Office
Cheltenham, Gloucestershire
08.2018 - 09.2018
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Assisted customers to locate obscure items on shop floor.
  • Helped customers make product and service selections among range of options.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Displayed and restocked merchandise by following brand guidelines.
  • Wrapped and bagged purchases for customers to easily carry items without damage.
  • Processed payments swiftly for improved customer experience.

Shop assistant

Tweney's Budgens
Prestbury Village Store
01.2016 - 01.2018
  • Managed stock levels on shop floor for continuous product availability.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Managed customer lines for minimum wait times and high satisfaction.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Conducted price checks at request of customers for clear communication on cost.
  • Built rapport with frequent shoppers to foster loyal customer base.
  • Displayed wares in temporary structures at markets to attract new customers.
  • Handled cash register efficiently, ensuring accurate transactions.
  • Displayed promotional material on storefronts to attract shoppers.
  • Coordinated closely with management on shop floor layouts and visual merchandising.
  • Greeted every customer warmly, promoting friendly atmosphere.
  • Maintained clean, appealing shop environment for comfortable shopping experience.
  • Operated cash registers with accuracy and processed cash and card transactions.

Education

Winchcombe Secondary School - English Language, Maths, English Literature, Science, Religious Education, Business, History, Spanish, Computing

Winchcombe Secondary School

AS-level - Business Studies

Cleeve Sixth Form
12.2018

Skills

  • Organising and time keeping skills
  • Basic IT Skills
  • Good communication skills, both written & verbal
  • Good at hands-on, practical work
  • Clean UK Driving licence
  • Waste disposal methods
  • Route development
  • Safety awareness
  • Trained in working with heights
  • Warehouse assistance
  • Route navigation
  • Product assembly
  • Van multi-drop delivery
  • GPS operation
  • Till trained

Additional Information

Trained in heavy lifting to ensure the safety of myself and anyone in my vicinity., Competent driver, experienced in driving transit and transit connect vans to and from site with an average journey time of two hours. Driving vans near every day, confident and able van driver., Received health and safety training for both on site and off site work, this includes how to use relevant equipment ensuring it is used in the safest manner., Training in first aid, received face to face training with St John's ambulance teams. Such training includes how to apply bandages, performing cardiopulmonary resuscitation, knowledge of treating allergies., Attained PASMA licence category T level U, as well as IPAF allergies., Fully able to use plant machinery both on site and off site, this includes scissor lift and MEWP., Experienced installing heating and ventilation i.e. boilers, radiators, carbon filters, general copper pipe work (hot and cold)., Knowledge of ducting and waste pipe installation., Responsible for opening shop early mornings (key holder for store)., Organised newspapers and magazines into a structured format ensuring all items had arrived and were undamaged., Punctual and friendly to all customers knowing most by first name and maintaining good reputation between myself and new and existing customers., Good experience on till work and how to treat customers (service with a smile)., Organising prepaid customer newspaper and magazines, this includes selecting the correct item and ensuring it is ready for collection or delivery at the customers demand., Responsible for cleaning and maintaining the store i.e. cleaning the floors and shelves., Helping with Sunday paper round, delivering newspapers and magazines to the correct house in a set time limit.

Custom

  • Gym - I am keen on keeping fit and am an active member of the gym, attending most days
  • Gaming
  • Walking

Timeline

Car park attendant

National Car Parks
11.2023 - Current

Home Delivery Driver

Iceland
12.2020 - 08.2023

Plumbing & Heating Apprentice

CF Roberts
09.2019 - 03.2020

Cashier

Prestbury Post Office
08.2018 - 09.2018

Shop assistant

Tweney's Budgens
01.2016 - 01.2018

Winchcombe Secondary School - English Language, Maths, English Literature, Science, Religious Education, Business, History, Spanish, Computing

Winchcombe Secondary School

AS-level - Business Studies

Cleeve Sixth Form
Thomas Greaves