Thomas Elam

Managed the day-to-day operation and management of Salfina Ltd.'s Goxhill site, overseeing the safe and efficient movement, storage and handling of materials. Act as a key POC between the company, customers, hauliers & drivers coordinating deliveries, collections and site activities to ensure operations run smoothly. Highly experienced in the operation of the site weighbridge, accurately recording incoming and outgoing loads, managing vehicle movements, processing paperwork and maintaining accurate operational records. Monitored stock levels and movements, conducted stock checks, and generated comprehensive daily, weekly, and monthly stock reports for customers to support informed decision-making. Maintained the site's compliance with TASCC requirements. Maintained site standards, records and operational practices to meet the required standards consistently. Secured the site's approval with the Organic Food Federation. Developed and updated detailed operating procedures, cleaning procedures, and site documentation to ensure compliance, traceability, and effective daily operations. Cultivated a broad network of industry contacts within the haulage sector to source and engage additional haulage companies, enhancing operational capacity. Maintain an extensive network of contacts across various ports, Liaise with port contacts, hauliers & vessel-related personnel to help coordinate the movement of bulk product from port to store, ensuring discharge and onward transport are organised efficiently. Provide operational support to other company sites when required, using the experience and industry knowledge to assist with site operations, stock management, weighbridge activities, logistics, compliance and problem-solving. Highly experienced in operating loading shovels & bobcats with a wide range of attachments, supporting the physical movement and handling of materials across the site when required.

• Managed site logistics efficiently, ensuring equipment and materials were available as required.
• Supervised a team of subcontractors and workers, promoting a culture of safety and productivity on site.
• Developed strong relationships with clients, building trust and facilitating smooth project execution.

Founded and developed joinery business from the ground up, taking full responsibility for strategic growth, day-to-day management and overall financial performance. Leveraged effective leadership and strong business development to grow the business from a one-man operation to a team of four within two years. Managed all aspects of the business, including business development, customer relationships, financial management, quotations and pricing, project planning, staff management, workload coordination, purchasing and cost control. Secured new business and cultivated strong relationships with customers and suppliers, driving rapid growth and success of the company. Led and managed employees, delegated responsibilities and coordinated multiple projects simultaneously, ensuring work was completed efficiently, safely and to a high standard. Combined hands-on industry experience with strong commercial awareness and leadership skills, demonstrating a proven ability to build, manage and rapidly grow a successful business. Sold business in July 2024, transitioning it from a one-man operation to an established and profitable company.

• Developed successful strategies and policies, meeting organisational needs and implementing improvements.
• Built successful business culture focused on performance optimisation and goal attainment.
• Kept organisation in compliance with regulations and internal requirements.

Led day-to-day operations of vehicle conversion business, ensuring effective running and growth from a two-person operation to a successful business employing over 25 staff. Providing strong leadership and direction to workshop teams, coordinating staff, workloads and projects to ensure all work was completed efficiently, safely and to the highest possible standard. Maintained responsibility for planning workloads, managing resources and materials, monitoring project progress and resolving day-to-day operational challenges. Managed stock, inventory, and customer deposits while performing joinery and installation work and ordering materials. Regularly conducted customer vehicle handovers, building strong customer relationships and ensuring a professional experience from the initial project through to completion. Maintained high standards of quality, organisation, customer service, and health and safety, leading by example to support business success and expansion.

• Led team of technicians in the delivery of high-quality vehicle repair and maintenance services.
• Oversaw daily workshop operations, ensured smooth workflow and adhered to schedules.
• Improved customer satisfaction by implementing a structured feedback system. through the introduction of a feedback system, addressing concerns promptly.