Thomas Eggleton
Orpington,Kent
Summary
Dedicated professional with expertise in customer service excellence, leadership and training, and event management. Proven ability to manage inventory control, cash management, and ensure health and safety compliance. Committed to leveraging skills to drive organisational success and enhance operational efficiency.
Overview
4
4
years of professional experience
Work history
Shift Supervisor
Queen's Head Public House and Restaurant
Orpington, Kent
2023.06 - Current
- Co-ordinate front of house and back of house staff before events to ensure smooth execution and maximise guest satisfaction
- Take orders and process payments accurately to enhance customer service
- Prepare and serve drinks including cocktails to ensure timely service and enhance customer satisfaction
- Maintain clean and organised bar area, contributing to a welcoming atmosphere for patrons
- Monitor stock levels and replenished items to ensure consistent availability for service
- Serve a variety of food and snacks to patrons in a timely manner
- Complete accurate end-of-day financial routines and cash and card transactions.
Shop Assistant
Waitrose and Partners
Orpington, Kent
2021.12 - 2022.09
- Kept shelves fully stocked with fresh products including stock rotations and reducing items with limited shelf life
- Advising and serving customers including handling transactions
- Maintained clean, appealing shop environment for comfortable shopping experience.
Education
Bachelor of Arts - Finance and Accounting
University of Bournemouth
2023.09 - 06/2025
Bachelor of Arts - History
University of Oxford Brookes
2022.09 - 06/2023
A-Levels - History, Economics and Mathematics
Darrick Wood School
Orpington 2020.09 - 06/2022
GCSEs - 10 GCSEs including Mathematics and English
Darrick Wood School
Orpington 2015.09 - 06/2020
Skills
- Customer service excellence
- Leadership and training
- Event management
- Inventory control
- Cash management
- Health and safety compliance
Timeline
Bachelor of Arts - Finance and Accounting
University of Bournemouth
2023.09 - 06/2025
Shift Supervisor
Queen's Head Public House and Restaurant
2023.06 - Current
Bachelor of Arts - History
University of Oxford Brookes
2022.09 - 06/2023
Shop Assistant
Waitrose and Partners
2021.12 - 2022.09
A-Levels - History, Economics and Mathematics
Darrick Wood School
2020.09 - 06/2022
GCSEs - 10 GCSEs including Mathematics and English
Darrick Wood School
2015.09 - 06/2020