Summary
Overview
Work history
Education
Skills
Timeline
Generic

Thomas Eggleton

Orpington,Kent

Summary

Dedicated professional with expertise in customer service excellence, leadership and training, and event management. Proven ability to manage inventory control, cash management, and ensure health and safety compliance. Committed to leveraging skills to drive organisational success and enhance operational efficiency.

Overview

4
4
years of professional experience

Work history

Shift Supervisor

Queen's Head Public House and Restaurant
Orpington, Kent
06.2023 - Current
  • Co-ordinate front of house and back of house staff before events to ensure smooth execution and maximise guest satisfaction
  • Take orders and process payments accurately to enhance customer service
  • Prepare and serve drinks including cocktails to ensure timely service and enhance customer satisfaction
  • Maintain clean and organised bar area, contributing to a welcoming atmosphere for patrons
  • Monitor stock levels and replenished items to ensure consistent availability for service
  • Serve a variety of food and snacks to patrons in a timely manner
  • Complete accurate end-of-day financial routines and cash and card transactions.

Shop Assistant

Waitrose and Partners
Orpington, Kent
12.2021 - 09.2022
  • Kept shelves fully stocked with fresh products including stock rotations and reducing items with limited shelf life
  • Advising and serving customers including handling transactions
  • Maintained clean, appealing shop environment for comfortable shopping experience.

Education

Bachelor of Arts - Finance and Accounting

University of Bournemouth
09.2023 - 06/2025

Bachelor of Arts - History

University of Oxford Brookes
09.2022 - 06/2023

A-Levels - History, Economics and Mathematics

Darrick Wood School
Orpington
09.2020 - 06/2022

GCSEs - 10 GCSEs including Mathematics and English

Darrick Wood School
Orpington
09.2015 - 06/2020

Skills

  • Customer service excellence
  • Leadership and training
  • Event management
  • Inventory control
  • Cash management
  • Health and safety compliance

Timeline

Bachelor of Arts - Finance and Accounting

University of Bournemouth
09.2023 - 06/2025

Shift Supervisor

Queen's Head Public House and Restaurant
06.2023 - Current

Bachelor of Arts - History

University of Oxford Brookes
09.2022 - 06/2023

Shop Assistant

Waitrose and Partners
12.2021 - 09.2022

A-Levels - History, Economics and Mathematics

Darrick Wood School
09.2020 - 06/2022

GCSEs - 10 GCSEs including Mathematics and English

Darrick Wood School
09.2015 - 06/2020
Thomas Eggleton