Thomas Dalby
Hatfield,UK
Summary
Highly motivated and diligent sales professional with a strong foundation in sales techniques, negotiation, and persuasive communication. Results-driven with exceptional problem-solving abilities, a goal-oriented mindset, and effective time management, whether working independently or as part of a team. Skilled in lead generation, prospecting, and relationship management, with the ability to identify client needs and present tailored solutions. Known for initiative, active listening, and a personable sense of humour that builds rapport, earns trust, and drives revenue growth. Committed to consistently achieving targets, exceeding expectations, and contributing to overall business success through continuous improvement.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Junior Sales development representative
innDex
Beaumaris, Isle of Anglesey
2025.08 - 2026.02
- Facilitated product demonstrations for potential customers, generating increased sales enquiries.
- Contributed to sales strategies that improved product adoption and profitability.
- Coordinated with marketing department to align sales strategies with promotional activities.
- Utilised CRM software proficiently for tracking interactions and recording important data.
- Effectively utilised social media platforms, increasing brand visibility amongst prospective clients.
- Recorded all contacts and meetings meticulously, promoting transparency in operations.
Bar associate
The Admiral Byng
Potters Bar, Hertfordshire
2025.01 - 2025.08
- Delivered personalised service to regular customers, fostering loyalty and repeat business.
- Handled cash transactions accurately, ensuring financial integrity of the establishment.
- Enhanced operational efficiency by effectively multitasking during peak periods.
- Adhered strictly to health and safety regulations offering safe drinking premises.
- Contributed to team meetings with actionable suggestions for improvement, supporting team goals.
Dog Walker
Dog in Black
2024.03 - 2026.02
- Coordinated walks for one to four dogs, tailoring activities to each dog’s profile for optimal engagement.
- Built customer loyalty through consistent, professional dog walking services that met client expectations.
- Cultivated patience and adaptability while handling various dog temperaments and engaging with community members.
- Provided dog-sitting services in clients’ homes during their absence.
Pool Assistant
Water babies
2023.07 - 2026.02
- Ensured cleanliness of pool area, contributing to a safe and inviting environment for guests.
- Adhered strictly to health and safety guidelines, preventing accidents at the facility.
- Resolved customer queries and complaints promptly, improving overall satisfaction and experience.
- I learnt how to work as part of a team, and follow instructions from superiors.
Part Time Sales Assistant and Domestic
Hair 202
N2 9AY
2022.10 - 2024.01
- Utilised knowledge of current sales promotions to assist customers in making informed purchasing decisions.
- Supported team by maintaining clean and tidy salon, enhancing customer experience.
- Trained new staff members to ensure smooth integration and team cohesion.
Education
GCSE’s - Maths, English language, English Literature, Double Award Science, Dance, Physical Education, History
ARCHER ACADEMY
N2 0GA 2018.01 - 2023.01
NVQ Level 2 - Electrical installation
BARNET AND SOUTHGATE COLLEGE
N14 6BS 2023.09 - 2025.06
Skills
- Sales techniques
- Customer Service
- Communication skills
- Problem solving
- Goal-oriented
- Time Management/ Lone working
- Teamwork
- Highly motivated
- Diligent
- Active listener
- Respectful
- Organised
- First aid
- Good sense of humour
- Initiative
- Email handling
Certification
Furza Academy course-December 2025
Duke of Edinburgh Award – Bronze 2021
Air Cadets- 2018-2021
Personal Details
- Date of Birth: 20.10.2006
- Driver's License: None
- Eligible to work in the UK: Yes
- DBS Check: 2023
- Highest Level of Education: Level 2 Diploma
- Availability: All Day Mon, Thurs, Saturday and Sunday. Evening Wednesday and Friday.
Timeline
Junior Sales development representative
innDex
2025.08 - 2026.02
Bar associate
The Admiral Byng
2025.01 - 2025.08
Dog Walker
Dog in Black
2024.03 - 2026.02
NVQ Level 2 - Electrical installation
BARNET AND SOUTHGATE COLLEGE
2023.09 - 2025.06
Pool Assistant
Water babies
2023.07 - 2026.02
Part Time Sales Assistant and Domestic
Hair 202
2022.10 - 2024.01
GCSE’s - Maths, English language, English Literature, Double Award Science, Dance, Physical Education, History
ARCHER ACADEMY
2018.01 - 2023.01