Delivered room service orders promptly to guests, maintaining high standards of hospitality and efficiency.
Coordinated with kitchen and bar staff to manage order accuracy and timely delivery, optimising service flow.
Managed room service operations at holiday inn swiss cottage, taking orders, preparing light meals, and serving breakfast and night snacks to guests in 450 rooms during night shifts. Prepared room service trays to ensure timely and efficient service for morning shifts. Assisted in various roles including trainee chef, night porter, and banqueting helper, contributing to setup for large events and enhancing overall guest experience.
Welcomed guests, provided answers to questions and anticipated service needs.
Education
Certificate of Higher Education - Business
Hendon college
London, ENG
01-1985
Skills
Order management
Tray preparation
Kitchen operations
Food safety
Menu knowledge
Customer service
Time management
Supply restocking
Restocking room supplies
Communication
Punctuality
Self-discipline
Self-motivated work ethic
Positive attitude
Cleanliness and hygiene
Languages
English
Proficient
C2
Greek
Advanced
C1
Hobbies and interests
I used to be a keen cross country runner as well as being in the scout movement
I used to be a keen cross country runner
I used to run for the school in meetings we had in the greater london region