Aviation
Thomas Bishop
Finance Officer
Stafford,STS
Summary
I am a dynamic professional with a robust track record in leadership, adept problem-solving, and excelling in high-pressure environments. Fueled by a steadfast dedication to delivering exceptional customer service, I am recognized for my consistency, unwavering work ethic, and proactive approach. My commitment extends to consistently surpassing expectations and consistently going above and beyond to achieve excellent results.
Overview
5
5
years of professional experience
65
65
years of post-secondary education
Work History
Finance Officer
Staffordshire County Council
Stafford, Staffordshire
08.2022 - Current
- Financial Planning and Analysis:Develop and implement financial plans, conduct in-depth analysis, and align with organisational objectives for Adult Social Care.
- Budget and Cash Flow Management:Monitor and control budgets, and optimise resource allocation for public funds.
- Financial Reporting and Compliance:Prepare accurate financial information, ensure compliance, and coordinate audits.
- Risk Management:Conduct risk assessments, establish key risk indicators, and implement mitigation strategies.
- Financial Modelling:Develop and maintain financial models and conduct sensitivity analyses.
- Expense Management:Implement cost control measures, identify savings opportunities, and provide insights on cost trends.
- Financial Systems Management:Oversee financial software and systems, conduct audits, and collaborate on upgrades.
- Financial Strategy Development:Contribute to comprehensive financial strategies aligned with organisational goals.
- Stakeholder Communication:Communicate financial information effectively and collaborate with other departments.
- Continuous Improvement:Identify process improvement opportunities, stay informed on industry trends, and enhance financial operations.
Manager
Marks and Spencer
Stoke-On-Trent, Staffordshire
02.2021 - 08.2022
- Handled customer complaints with confidence and politeness, adeptly resolving issues through effective and efficient solutions.
- Fostered positive working environments by providing support and guidance to staff members.
- Developed comprehensive work schedules for a team of 30+, aligning them with busy work periods, holidays, and budgets.
- Consistently achieved and exceeded sales targets by identifying lucrative opportunities for business expansion.
- Conducted regular meetings with staff to delegate tasks, communicate market trends, sales KPIs, and priorities.
- Led and managed teams of 15+ in medium and large-sized retail stores, addressing employee queries, regulatory matters, and resolving complaints.
- Successfully managed operations in retail stores with an annual turnover of £45 million.
Assistant Manager
Marks and Spencer
Stone, Staffordshire
01.2020 - 02.2021
- Supervised 10+ staff and monitored performance, as well as coached and mentored in daily responsibilities.
- Assigned tasks to 10+ employees and monitored productivity, performance, and task completion.
- Processed personnel paperwork and planned schedules to ensure top efficiency.
- Developed and maintained effective relations with all company employees at various levels of organisation.
- Ensured compliance with workplace policies and safety objectives. Investigated and resolved customer complaints in a timely and empathetic manner.
Sales Assistant
Marks and Spencer
Stafford, Staffordshire
10.2018 - 01.2020
- Delivered exemplary and attentive customer service, garnering positive feedback from satisfied customers.
- Mentored newly onboarded employees, imparting knowledge on customer service, effective money handling, and organisational strategies.
- Engaged with customers to discern their needs, offered informed recommendations, and successfully upsold services.
- Conducted meticulous till balance counts and processed payments in strict adherence to business regulations.
Education
A-Levels - Business (A)
Walton High School
Stafford 04.2001 - 07.2018
A-Levels - Geography (C)
Walton High School
Stafford 04.2001 - 07.2018
GCSEs - Chemistry (A*)
Walton High School
StaffordGCSEs - Physics (B)
Walton High School
StaffordGCSEs - Biology (A)
Walton High School
StaffordGCSEs - Maths (B)
Walton High School
StaffordGCSEs - Ethics (A)
Walton High School
StaffordGCSEs - English (B)
Walton High School
Stafford 04.2001 - 07.2016
GCSEs - Geography (A*)
Walton High School
StaffordGCSEs - Business (A)
Walton High School
Stafford 04.2001 - 07.2016
GCSEs - Physical Education (A)
Walton High School
StaffordSkills
Team leadership
Interests
Brazilian Jiu Jitsu
Football
Timeline
Finance Officer
Staffordshire County Council
08.2022 - Current
Manager
Marks and Spencer
02.2021 - 08.2022
Assistant Manager
Marks and Spencer
01.2020 - 02.2021
Sales Assistant
Marks and Spencer
10.2018 - 01.2020
A-Levels - Business (A)
Walton High School
04.2001 - 07.2018
A-Levels - Geography (C)
Walton High School
04.2001 - 07.2018
GCSEs - English (B)
Walton High School
04.2001 - 07.2016
GCSEs - Business (A)
Walton High School
04.2001 - 07.2016
GCSEs - Chemistry (A*)
Walton High School
GCSEs - Physics (B)
Walton High School
GCSEs - Biology (A)
Walton High School
GCSEs - Maths (B)
Walton High School
GCSEs - Ethics (A)
Walton High School
GCSEs - Geography (A*)
Walton High School
GCSEs - Physical Education (A)
Walton High School
Similar Profiles
SAMUEL AdebayoSAMUEL Adebayo
360 degree excavator operator and First Aider at Staffordshire County Council360 degree excavator operator and First Aider at Staffordshire County Council
Nicola WhitfordNicola Whitford
Education advisor at Staffordshire County CouncilEducation advisor at Staffordshire County Council
Emma HanrahanEmma Hanrahan
Learning support assistant at Staffordshire County CouncilLearning support assistant at Staffordshire County Council
Ann HaycockAnn Haycock
Teacher at Staffordshire County CouncilTeacher at Staffordshire County Council
Rebecca BennettRebecca Bennett
Deputy Room Manager at N familyDeputy Room Manager at N family