Thomas Bannister
Mountain Ash,Rhondda Cynon Taf
Summary
Results oriented and dedicated professional with over 8 years experience in the transportation and logistics industry. Proven track record as a skilled HGV driver, recognised for exceptional driving capabilities, adherence to safety regulations and outstanding customer service.
Promoted to Operations Manager due to demonstrated leadership skills with a strong ability to optimise processes and improve efficiency. Adept at managing logistics operations, coordinating team efforts and implementing best practices to enhance overall productivity.
Committed to encouraging a positive work environment while ensuring compliance with industry standards and exceeding performance targets.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Operations Manager
Restore Datashred
Caerphilly, Caerphilly County Borough
2024.01 - Current
- Ensure that all aspects of the day-to-day running of the depot are carried out in a safe and efficient manner, in line with Company procedures
- Assist the Depot Manager in carrying out other managerial responsibilities at other times.
- Provide a professional and efficient service to our customers
- Primary responsibility for managing all aspects of the warehouse and service delivery function, including vehicle fleet, processing equipment and staff
- Assist with the recruitment of Service Collection Operatives, ensuring appropriate training & induction is delivered appropriately.
- Plan and chair regular meetings to ensure Service Collection Operative feedback is acknowledged and actions agreed.
- Liaise with the Depot Manager to ensure Health & Safety compliance.
- Meet regularly with all customer facing teams, sales, helpdesk, and hub, to deliver continuous improvements.
Secure Collection Operative
Restore Datashred
Caerphilly, Caerphilly County Borough
2017.09 - 2024.01
- Travel to customer sites to collect confidential materials
- Conduct daily vehicle checks, log any defects, and ensure a safe start to each shift
- Complete scheduled jobs on time, whether solo or with a Driver’s Assistant
- Handle all necessary paperwork, ensuring items are logged, signed for by clients, and submitted at the end of the shift
- Use a PDA device to record collections and update customer information
- Support warehouse and production needs as required by site management
Multi Drop Delivery Driver
Currys PC World
Treforest, Rhondda Cynon Taf
2016.08 - 2017.09
- Delivering to South, Central & West Wales
- Multi drop tail lift deliveries between 25-35 per day
- Installation of heavy white goods
- Delivery updates using handheld PDA
- Heavy lifting
- Excellent customer service
Education
GCSEs -
St John Baptist CIW High School
Aberdare 2001.09 - 2009.06
Skills
- Leadership skills
- High level customer service
- Excellent communication
- Multitasking and prioritization
- Recruitment and training
- Operations management
Certification
Rough Terrain Telescopic - May, 2024 - 2027
JCB - May, 2024 - 2027
Emergency First Aid - April, 2024 - 2027
Fire Marshal - April, 2024 - 2027
IOSH – Managing safely March, 2024
Mental Health First Aider October, 2023
Timeline
Operations Manager
Restore Datashred
2024.01 - Current
Secure Collection Operative
Restore Datashred
2017.09 - 2024.01
Multi Drop Delivery Driver
Currys PC World
2016.08 - 2017.09
GCSEs -
St John Baptist CIW High School
2001.09 - 2009.06