Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Timeline
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Thomas Alsop

Newark,Nottinghamshire

Summary

Confident and driven individual skilled in delivering polite, punctual service with a smile. Energetic, enthusiastic team player aiding productive work environments. Adaptable and resilient to succeed in fast-paced, pressured roles.



Overview

4
4
years of professional experience

Work history

Bartender

Katie O'Briens Irish Tavern
Nottingham, Nottinghamshire
08.2024 - Current
  • Poured draught beers, cask ales and spirits with correct measures and product knowledge
  • Maintained a welcoming, upbeat atmosphere in a fast-paced environment
  • Monitored guest consumption, applied “Challenge 25” and diffused conflict when necessary
  • Deep-cleaned bar stations and prepped stock for next day service
  • Liaised with security and floor staff to ensure guest safety and maximise dwell-time sales
  • Supported and coached an almost entirely new team of untrained bar staff, helping them build speed, confidence, and service consistency under pressure
  • Demonstrated knowledge of drink recipes for improved customer experience.

Bar Staff

Pitcher and Piano
Nottingham, Nottinghamshire
08.2023 - 07.2024
  • Handled cash transactions to ensure accurate accounting.
  • Cleaned and sanitised bar area, maintaining high standards of hygiene.
  • Restocked bar efficiently during busy periods.
  • Rotated stock regularly, reducing waste from expired products.
  • Liaised with kitchen staff for seamless service delivery.
  • Engaged in upselling techniques, boosting sales revenue.
  • Checked identification to maintain legal compliance.
  • Helped organise special events at the bar.

Event Staff Member

Everyman Racing
Loughborough, Leicestershire
02.2023 - 07.2023
  • Organised / set up equipment to prepare for events.
  • Brought positive can-do attitude and passion for customer service to solve service issues.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Resolved guest complaints promptly and professionally, notifying senior management of concerns.
  • Offered assistance to help team members complete tasks or meet tight deadlines.
  • Trained multiple new staff on various jobs including: photography, customer service staff, set-up crew and pit lane coordinators.
  • Tackled daily technological and mechanical issues.

Factory Operative

Bakkavor
Newark, Nottinghamshire
07.2022 - 12.2022
  • Accurately identified and addressed machinery malfunctions to maintain production line efficiencies.
  • Operated, cleaned and inspected equipment to maintain performance and maximise production outputs.
  • Identified operational inefficiencies and proposed solutions that resulted in increased productivity.
  • Trained multiple junior operatives on best practices in all factory areas.
  • Kept clean working areas for safe, productive warehouse environments.
  • Worked part of fast-paced production line, continually achieving targets.
  • Disinfected and sanitised packing and assembly areas in line with safety and hygiene protocols.
  • Performed quality control to confirm finished products met production standards
  • Set up production equipment and supplies before executing job orders.
  • Followed production guidelines and specifications to produce quality products.

Kitchen Porter

MCCALLUM PUBS LTD
Askham, Nottinghamshire
06.2021 - 06.2022
  • Cleaned and inspected food preparation areas against safe and sanitary food-handling criteria.
  • Flexibly shifted tasks in response to changing service demands, assisting other staff members to increase overall team efficiency.
  • Checked product quality, quantity and temperatures upon delivery to make sure orders were fully satisfied.
  • Removed rubbish and recycling regularly to keep workspaces neat and clean.
  • Diligently reported potential hazards, health risks or pest infestations to management, ensuring customer safety.
  • Maintained neat and organised food storage areas to increase team efficiency.
  • Collected, cleaned and disinfected kitchen tools and supplies to maintain high standard of health and safety.
  • Maintained cleanliness and organisation of kitchen stations and storage areas.
  • Prepared dishes for up to 150 guests at catering events or during high-volume shifts.
  • Cross-trained in table service to support FOH team and maintain consistent staff availability.
  • Prepared for busy periods by organising ingredients and restocking supplies in line with expected demand.
  • Supported chefs in managing food preparation to achieve high-quality, precise plating and presentation standards.

Education

A-Levels - L3 Audio and Music Production

Confetti Institute of Creative Technologies
Nottingham, NGM

GCSEs - Maths, English, History, Psychology, Product Design, I-Media

Tuxford Academy

Skills

  • Conscientious
  • Proactive
  • Team focused
  • Enthusiastic
  • Diligent
  • Responsible
  • Hard working
  • Adaptable
  • Customer service
  • Cash handling
  • Event planning
  • Guest and client satisfaction
  • Public speaking

Additional Information

  • Full UK Driving license
  • Sound engineer, DJ, Music producer, Event Promoter.
  • I currently run my own social media pages and run marketing campaigns online to promote my music independently.
  • Distribute my music to all music streaming platforms.

Languages

English

Timeline

Bartender

Katie O'Briens Irish Tavern
08.2024 - Current

Bar Staff

Pitcher and Piano
08.2023 - 07.2024

Event Staff Member

Everyman Racing
02.2023 - 07.2023

Factory Operative

Bakkavor
07.2022 - 12.2022

Kitchen Porter

MCCALLUM PUBS LTD
06.2021 - 06.2022

A-Levels - L3 Audio and Music Production

Confetti Institute of Creative Technologies

GCSEs - Maths, English, History, Psychology, Product Design, I-Media

Tuxford Academy

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Thomas Alsop