Thishitha Tharmakirthy
Surbiton,Kingston Upon Thames
Summary
Experienced hospitality professional with a strong focus on efficiency and cleanliness in high-pressure environments. Committed to ensuring customer satisfaction during peak times while maintaining accurate cash handling and adherence to industry standards. Ready to contribute to team success with a proactive approach and dedication.
Overview
2
2
years of professional experience
Work History
Host
Aramark
chessington
2024.09 - Current
- Guided guests to their tables ensuring their comfort and satisfaction
- Provided efficient customer service by accurately taking orders and delivering food timely.
- Maintained a professional demeanour during busy periods, ensuring guest satisfaction despite high demand.
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Memorised recipes for varied specialty coffee beverages and seasonal offerings.
- Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
- Prepared tables for new arrivals, ensuring settings were complete and tailored to the number of guests expected.
- Checked temperatures of freezers, refrigerators and heating equipment to verify proper functioning.
Education
A-Levels -
Tolworth girls school
Surbiton, KTT2025-01
GCSEs -
Tolworth girls school
Surbiton, KTT2023-01
Mechanical Engineering
University of Portsmouth
PortsmouthSkills
- Customer relations
- Guest engagement
- Beverage service
- Sanitation practices
- Food hygiene understanding
- Billing management
- Seating arrangements
- Equipment maintenance
- Conflict resolution
- Time management
- Multitasking proficiency
- Team collaboration
- Calm under pressure
- Effective listening
- Hospitality standards knowledge
- Patience and composure
- Emergency response
- Process optimization
- Multilingual communication
Languages
English
Proficient
C2
Tamil
Advanced
C1
Timeline
Host
Aramark
2024.09 - Current
A-Levels -
Tolworth girls school
GCSEs -
Tolworth girls school
Mechanical Engineering
University of Portsmouth