Thisbe Mendes
Nottingham,Nottinghamshire
Summary
Dedicated professional with expertise in food safety and cash register operation, known for efficiency and speed in customer service environments. Demonstrates strong team collaboration and effective communication skills, ensuring seamless operations and customer satisfaction. Quick learner with adaptability to new challenges, committed to maintaining high safety standards.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work history
Barista supervisor
University of Nottingham Students Union
Nottingham, east midlands
2025.04 - Current
- Balanced cash registers efficiently, ensuring accurate financial reporting at the end of each shift.
- Delivered exceptional service, contributing to repeat patronage from satisfied customers.
- Assisted baristas with complex orders to ensure customer satisfaction.
- Coordinated staff rotas effectively to guarantee seamless service throughout the day.
- Ensured adherence to health and safety regulations, fostering a safe working environment.
- Promoted a high standard of customer service with consistent staff training sessions.
Warehouse worker
Royal Mail
Nottingham, East Midllands
2025.11 - 2026.01
- Followed health and safety guidelines with diligent use of protective gear.
- Managed inventory control to optimise supply chain efficiency.
- Operated pallet jacks safely, preventing workplace accidents.
- Coordinated with dispatch teams to facilitate timely deliveries.
Waitress assistant
Goan Spice Cafe and Restaurant
London, Middlesex
2020.01 - 2024.08
- Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
- Ensured customer satisfaction by addressing queries and complaints promptly.
- Assisted in food preparation, ensuring prompt service during busy times.
- Assisted head waitress with large party coordination, aiding in smooth function.
- Collaborated with team to provide efficient service during peak hours.
Education
GCSEs - GCSEs
St Gregory's Catholic Science College
London 2016.09 - 2021.05
A-Levels - English, History, Politics
St Gregorys Catholic Science College Sixth Form
London 2021.09 - 2023.06
Certificate of Higher Education - Political Science
Univeristy of Nottingham
Nottingham 2023.09 - 2026.07
Skills
- Food safety
- Cash register operation
- Efficiency and speed
- Team collaboration
- Customer service
- Effective communication
- Quick learner
- Adaptable and quick to learn
- Safety expertise
Timeline
Warehouse worker
Royal Mail
2025.11 - 2026.01
Barista supervisor
University of Nottingham Students Union
2025.04 - Current
Certificate of Higher Education - Political Science
Univeristy of Nottingham
2023.09 - 2026.07
A-Levels - English, History, Politics
St Gregorys Catholic Science College Sixth Form
2021.09 - 2023.06
Waitress assistant
Goan Spice Cafe and Restaurant
2020.01 - 2024.08
GCSEs - GCSEs
St Gregory's Catholic Science College
2016.09 - 2021.05