Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
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Thiago Barbosa

Thiago Barbosa

London,England

Summary

Experience in telecommunications and IT technical support, with expertise in diagnosing internet issues, monitoring networks, and coordinating technical service for clients. Additionally, I have experience managing Amazon FBA operations, including product listing, inventory management, and analysing sales performance to optimise business strategies.

Overview

8
8
years of professional experience
11
11
years of post-secondary education
1
1
Certification

Work history

Amazon FBA Mentor

AMAZON BRASIL - GRU8
São Paulo, São Paulo
03.2024 - 07.2024
  • Bringing new traders, Guided clients in optimising Amazon FBA strategies, including product sourcing, inventory management, and data-driven decision-making, leading to enhanced sales performance and operational efficiency."

E-Commerce executive

QUALITY SPEED / AMAZON UK
Londres, Inglaterra
10.2021 - 12.2023
  • Managed marketplace operations, including product listing, logistics control, and sales analysis. Made sales projections based on analytical data using software tools, optimising performance and commercial strategies.

Technical support manager

SPEED NET telecomunicações
Belo Horizonte, Minas Gerais
10.2016 - 11.2018
  • Responsible for providing technical support to clients, resolving connectivity and internet performance issues. Oversaw network topology to ensure the operation of towers and fibre optic boxes. Coordinated a customer support team, ensuring efficient resolution of client inquiries and maintaining high service standards.

Telecommunications Technologist

SPEED NET telecomunicações
Belo Horizonte, MG
07.2016 - 10.2016
  • Installation of cabling networks in compliance with standards and work protocols, ensuring proper system functionality.

Education

Ensino medio completo - high school

School técnico industrial professor fontes
Belo Horizonte
01.2006 - 12.2013

Certification in Hardware, Software, Network IT - Hardware, Software, and Networks

Eurodata
Contagem, Minas Gerais
03.2012 - 10.2014

Skills

  • Technical support in IT and telecommunications
  • Problem-solving and customer service
  • Teamwork and process optimisation
  • Proficiency in the English language
  • Skills in SQL: creation, querying, updating, and managing data, with a focus on user control

Certification

Amazon FBA Mentor

Languages

Inglês
Advanced
Portuguese
Native

Timeline

Amazon FBA Mentor

AMAZON BRASIL - GRU8
03.2024 - 07.2024

E-Commerce executive

QUALITY SPEED / AMAZON UK
10.2021 - 12.2023

Technical support manager

SPEED NET telecomunicações
10.2016 - 11.2018

Telecommunications Technologist

SPEED NET telecomunicações
07.2016 - 10.2016

Certification in Hardware, Software, Network IT - Hardware, Software, and Networks

Eurodata
03.2012 - 10.2014

Ensino medio completo - high school

School técnico industrial professor fontes
01.2006 - 12.2013

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Thiago Barbosa