Dedicated professional with extensive expertise in supportive counselling, respectful engagement, and youth and adult-focused advocacy. Proficient in case management software and maintaining professional boundaries, with a deep understanding of child laws and protection. Skilled in therapeutic communication, empathic listening, and substance abuse awareness, committed to fostering diversity and addressing special educational needs. Adept at developing youth programmes and providing therapeutic support to teens, aiming to enhance the well-being of young individuals through comprehensive education and advocacy initiatives.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Children and Youth support worker
Velox social care
Exeter and London, Devon and London
07.2025 - Current
Coordinated efforts with parents and social workers for clients' development.
Advocated for children's rights and socialised with them in the community for safeguarding and protection.
Built strong relationships with young people by providing emotional support and guidance.
Participated in staff meetings, contributed valuable insights into child welfare policies.
Organised field trips to broaden cultural horizons of young people.
Developed individual care plans for enhancing personal growth and social skills.
Assisted in conflict resolution, ensured harmonious living environment for all residents.
Liaised with community organisations to facilitate integration of young people into society.
Maintained detailed records of each case for regular progress assessment.
Counseled troubled teens using empathy and active listening skills.
Encouraged creativity and self-expression with art and music therapy sessions.
Ensured safety guidelines were followed at all times to prevent accidents or injuries to self and others in the community.
Implemented behaviour management strategies to maintain order within the facility.
Enhanced self-esteem in young individuals through positive reinforcement techniques.
Promoted healthy lifestyles by organising fitness and wellness programs (i.e., playing cricket, football games etc).
Facilitated social activities to enhance service users' engagement in the community and help them develop their communication and social skills.
Support and LIve-in Care worker
Maryland Support and Care
London, London
09.2021 - 02.2022
Managed household chores, created a clean environment.
Liaised effectively with multidisciplinary team members, ensured seamless provision of care services.
Assisted patients with daily living activities for increased independence.
Enhanced patient comfort by providing personal care services, including bathing and grooming.
Provided emotional support to patients, improved mental well-being.
Support worker (Older adults in care)
TXM Healthcare
Guernsey , Channel Islands
11.2019 - 09.2021
Assisted in feeding older adults who required help during meal times, maintaining their nutritional intake.
Helped residents maintain independence through personalised assistance with personal tasks.
Collaborated closely with healthcare professionals to ensure comprehensive patient care.
Monitored health status of elderly patients regularly, promptly reporting any issues to medical staff.
Administered medication as prescribed, ensuring correct dosage and timing.
Maintained accurate records of individual's conditions and behaviours to provide effective care planning.
Enabled improved mobility for residents through physical support and encouragement.
Upheld dignity and respect at all times when assisting older adults with personal tasks such as bathing or dressing.
Enhanced safety within the facility by promptly addressing potential hazards.
Liaised with other members of the support team to ensure consistency in care provision.
Fostered positive relationships with families and friends of residents, enhancing community ties.
Adapted communication styles to suit individual residents' needs, fostering understanding and trust.
Facilitated social activities for residents, promoting engagement and mental stimulation.
Ensured cleanliness and hygiene standards met in all residential areas, providing a healthy environment for inhabitants.
Encouraged participation in therapeutic activities by creating an inviting atmosphere.
Actively participated in staff training sessions, keeping up-to-date on best practices in elderly care.
Education
BSc - Social science
University of East London
London
09.2007 - 06.2010
MSc International Development and NGO Management - International Development and NGO Management
University of East London
London
09.2010 - 06.2012
Skills
Supportive counselling
Respectful engagement
Knowledge of child laws
Empathic listening
Youth-Focused advocacy
Special educational needs understanding
Drugs and alcohol education
Therapeutic support
Child protection awareness
Case management software proficiency
Professional boundaries maintenance
Understanding diversity
Teens' behavioural understanding
Youth programme development
Therapeutic communication
Substance abuse awareness
Affiliations
Sports, Reading and educative movies
Timeline
Children and Youth support worker
Velox social care
07.2025 - Current
Support and LIve-in Care worker
Maryland Support and Care
09.2021 - 02.2022
Support worker (Older adults in care)
TXM Healthcare
11.2019 - 09.2021
MSc International Development and NGO Management - International Development and NGO Management