Thelma Papelleras
Cambridge
Summary
Deputy home manager with extensive experience in elderly care, specializing in leadership, compliance, and operational management. Proven track record of maintaining high standards through effective audit management and staff oversight in large care facilities. Skilled in fostering strong relationships with families and professionals to enhance care delivery. Dedicated to empowering teams to provide person-centered care while ensuring compliance with regulatory standards.
Overview
5
5
years of professional experience
Work history
Deputy manager
Home Close Care Home -Healthcare Homes LTD
2021.06 - Current
Assistance with daily management of the home
Achieved seamless operation of home during registered manager's absence through effective oversight.
Drove improvements in management processes with registered manager to enhance service delivery.
Implemented robust quality assurance systems resulting in improved care standards.
Enabled residents to achieve personal care goals through tailored support.
Delivered high-quality health supervision and nursing care, enhancing resident well-being.
Optimised care planning and monitoring, ensuring regular reviews and adjustments.
Formulated comprehensive social and health care plans, enhancing resident integration.
Streamlined medication management processes, significantly reducing errors.
Fostered engaging activities for residents, promoting social interaction and well-being.
Education
Bachelor of Science - Nursing
Angeles University Foundation
PhilippinesSkills
- Leadership and team mentoring
- Recruitment and rota management
- Compliance with CQC regulations
- Audit management and safeguarding
- Budget management and care planning
- Medication auditing
- Family engagement and communication
- Relationship building with families, residents, and professionals
Timeline
Deputy manager
Home Close Care Home -Healthcare Homes LTD
2021.06 - Current
Bachelor of Science - Nursing
Angeles University Foundation