Thelma Kporku
Ipswich,Suffolk
Summary
Motivated and dependable accounting professional currently pursuing ACCA Level 2, with 8 out of 13 papers completed. I bring a solid foundation in general ledger accounting, bookkeeping, and technical accounting principles, complemented by hands-on experience in stock management and administrative processes. Known for strong leadership, problem-solving abilities, and excellent communication skills—both written and spoken. Proficient in Microsoft Word and Excel, and quick to adapt to evolving technologies and systems. I thrive in dynamic environments where I can contribute to team success, streamline operations, and continue growing both personally and professionally.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Fuel station manager
Benab Oil Marketing Company
Dodowa, Ghana
04.2024 - 07.2025
- Monitored fuel inventory levels to ensure availability and minimise shortages.
- Assisted customers with queries and provided exceptional service throughout transactions.
- Maintained the cleanliness and organisation of fuel station facilities to enhance customer experience.
- Implemented safety protocols to ensure compliance with health and safety regulations.
- Collaborated with team members to streamline daily operations and improve service delivery.
- Resolved customer complaints professionally to maintain positive relationships and satisfaction.
- Led team meetings to discuss targets and strategies for achieving them.
- Upheld high standards of customer service through proper team training programmes.
- Implemented energy-efficient measures, contributing to sustainable operation practices.
- Handled cash transactions accurately to avoid discrepancies in accounting records.
- Managed daily operations at the fuel station, ensuring smooth running of services.
- Trained new staff members in safety procedures and customer service protocols.
- Coordinated supply deliveries efficiently, eliminating delays or interruptions in services.
- Conducted regular audits of inventory to ensure accurate tracking of resources.
- Scheduled maintenance checks on fuel dispensers for optimal performance.
- Ensured compliance with health and safety regulations to maintain a safe working environment.
- Liaised with suppliers to ensure the timely delivery of supplies, thereby reducing stock-out incidents.
- Monitored stock levels regularly to prevent shortages or overstocking situations.
- Resolved operational issues swiftly, minimising downtime at the station.
- Fostered a positive work atmosphere, enhancing employee morale and productivity.
- Built long-term customer relationships and grew the local customer base for the station.
- Protected stock from loss and maintained petrol pump safety controls for optimum fuel station operations.
- Monitored fuel prices and adjusted values following guidelines and cost fluctuations.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
Account Officer
Benab Oil Marketing Company
Accra , Ghana
10.2021 - 03.2024
- Assisted in managing client accounts by maintaining accurate records and documentation.
- Engaged with clients to understand their needs and provided appropriate solutions.
- Organised account files and documentation to ensure easy access and retrieval of information.
- Prepared profit and loss statements for internal use.
- Conducted monthly reconciliations of bank accounts for accuracy purposes.
- Monitored daily transactions to detect and resolve any irregularities swiftly .
- Ensured compliance with standard accounting practices during all operations.
- Balancing of company ledgers, improved overall fiscal health.
- Assisted in annual audits to ensure accurate financial reporting.
- Resolved discrepancies in accounts, ensured accurate financial records.
- Oversaw company accounts, bank reconciliations and payments.
- Maintained detailed and current records of inventory, personnel activities and business finances.
Education
Master of Business Administration - Petroleum Accounting and Finance
University of Professional Studies
Accra, Ghana 09.2022 - 11.2024
Bachelor of Science in Acounting - Accounting
University Of Professional studies
Accra, Ghana 08.2019 - 08.2019
Diploma of Higher Education - Accounting
University of Professional studies
Accra , Ghana 08.2017 - 08.2019
Skills
- Leadership excellence
- Microsoft Word and Excel knowledge
- Problem solving
- Excellent communication skills (spoken and written)
- Stock management techniques
- General ledger accounting
- Basic accounting and bookkeeping
- Technical accounting knowledge
- Adaptable to changes in technology and systems
Affiliations
- Dog walking , Karaoke , Cable-Course , Netflix
Certification
Thlema Wlam Kporku, ACCA Level 2
8/13 Papers Completed
Timeline
Fuel station manager
Benab Oil Marketing Company
04.2024 - 07.2025
Master of Business Administration - Petroleum Accounting and Finance
University of Professional Studies
09.2022 - 11.2024
Account Officer
Benab Oil Marketing Company
10.2021 - 03.2024
Bachelor of Science in Acounting - Accounting
University Of Professional studies
08.2019 - 08.2019
Diploma of Higher Education - Accounting
University of Professional studies
08.2017 - 08.2019
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