Summary
Overview
Work history
Education
Skills
Certification
Additional Information
Personal Information
Custom
Languages
Timeline
Generic

THE HOANG LONG NGUYEN

LONDON

Summary

Experienced Barista with wide range of coffee and tea knowledge. Successfully serves customers in high-traffic coffee shops. Superior customer service skills and commitment to product quality and operational efficiency.

Offering strong customer service skills, keen eye for detail, and positive attitude. Knowledgeable about maintaining clean and organised workspace and working well under pressure. Ready to use and develop communication, teamwork, and problem-solving skills in Barista role.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Barista

O2 Starbuck
London
11.2024 - 02.2025
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.
  • Confirmed customer orders to avoid errors through miscommunication.
  • Explained product characteristics to help differentiate large range of items.
  • Recommended purchases based on customer needs, budget and priorities.
  • Ensured customer satisfaction by providing top-quality coffee and beverages.

Barista

MIE CAFE
Hai Phong, Viet Nam
06.2024 - 09.2024
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Demonstrated proficiency in operating espresso machines with precision and care.
  • Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.

Barista

Highlands Coffee
Hai Phong, Viet Nam
05.2023 - 09.2023
  • Demonstrated proficiency in operating espresso machines with precision and care.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.

WAITER

Little Asia
Bournemouth
06.2022 - 12.2022
  • Managed table settings for optimal dining experience.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.

Education

A-Levels - Mathematics, Physic, Chemistry

Kings Bournemouth
Bournemouth, ENG
09.2022 - 07.2024

GCSEs - Mathematics, Physic, Chemistry

Kings Bournemouth
09.2020 - 06.2022

Barista Coffee Making

SHINLEE
07.2024 - 09.2024

General Barista Drinks Making Course

SHINLEE
07.2024 - 09.2024

Bachelor of Science - Computer Science

City University of London
London

Skills

  • Latte Art
  • Customer service
  • Espresso preparation
  • Milk steaming and frothing
  • Specialty coffee knowledge

Certification

  • Machine Coffee-Latte Art Course
  • General Barista Course

Additional Information

Even though I've only been involved in the coffee industry for the past 2 years, I've had great experiences. I learned a lot about different types of coffee, learned how to make coffee-related drinks and many other drinks. In addition, I have worked at a few quite famous cafes in Vietnam. I am a forward-thinking person, quick-witted, passionate and enthusiastic. Hopefully, Starbuck can give me a chance to work , this not only supports my monthly expenses but also helps me develop my skills.

Personal Information

Custom

IELTS 7.0,4

Languages

English

Timeline

Barista

O2 Starbuck
11.2024 - 02.2025

Barista Coffee Making

SHINLEE
07.2024 - 09.2024

General Barista Drinks Making Course

SHINLEE
07.2024 - 09.2024

Barista

MIE CAFE
06.2024 - 09.2024

Barista

Highlands Coffee
05.2023 - 09.2023

A-Levels - Mathematics, Physic, Chemistry

Kings Bournemouth
09.2022 - 07.2024

WAITER

Little Asia
06.2022 - 12.2022

GCSEs - Mathematics, Physic, Chemistry

Kings Bournemouth
09.2020 - 06.2022

Bachelor of Science - Computer Science

City University of London

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THE HOANG LONG NGUYEN