Thea Dunkerley

A dynamic independent lifestyle brand with a strong community presence, known for vibrant festival activations, pop-up events, and retail experiences across the UK

• Festival Operations: Provided hands-on operational support across high-energy festival activations and brand events, ensuring consistent brand presentation, smooth logistics, and exceptional customer engagement.
• Venue & Event Management: Supported the setup, day-of management, and breakdown of event spaces, adapting quickly to fast-paced, high-footfall environments whilst maintaining operational standards.
• Customer Experience: Enhanced the on-site experience for event attendees and customers, managing enquiries, facilitating transactions, and representing the brand with professionalism and enthusiasm.

A prestigious regenerative estate near Bristol with a 250-year history, hosting high-end corporate hospitality, networking events, and private functions within its award-winning Walled Garden and Carriage House event spaces.

• Corporate Event Delivery: Coordinated the full operational lifecycle of corporate conferences, high-level networking events, board meetings, and bespoke hospitality experiences within a premium estate setting.
• Large-Scale Logistics: Managed event logistics for up to 300 attendees, overseeing spatial planning, guest flow, supplier coordination, and seamless load-in to breakdown execution.
• Team Supervision: Directed and supervised front-of-house teams of up to 5 staff, providing real-time briefings and ensuring consistently exceptional service standards.
• Digital Marketing: Contributed to LinkedIn and social media event promotion, crafting audience-targeted content to drive event awareness in alignment with the estate's brand identity.

A leading independent, family-run catering business in Bristol delivering restaurant-standard food for weddings, corporate events, and festivals — partnered with The Mount Without and catering for nearly 100 weddings annually.

• High-Volume Wedding Coordination: Played a central role in delivering 40+ bespoke weddings, assisting events for up to 250 guests with precision and care.
• End-to-End Operational Delivery: Supported comprehensive event planning from initial consultation through to day-of execution, including timeline management, catering logistics, and post-event breakdown.
• Guest Experience Management: Delivered premium front-of-house service, proactively anticipating guest needs and resolving on-the-day challenges to maintain a seamless experience.
• Supplier & Venue Collaboration: Coordinated with chefs, venue managers, and external suppliers to ensure cohesive, high-quality event delivery across diverse locations.

• Service Excellence: Delivered premium front-of-house hospitality within a high-end estate environment, developing a deep understanding of VIP guest expectations and luxury service standards.
• Leadership Recognition: Demonstrated consistent high performance and natural leadership across four years, earning a strategic internal promotion into the Events Team — a direct reflection of reliability, initiative, and professional growth.
• Operational Foundation: Built a comprehensive understanding of estate operations, event-day logistics, and the importance of seamless cross-team communication in delivering exceptional guest experiences.