Thea Clark
Summary
I am an experienced Executive Assistant with 7 years of experience in high-level office management. Over the years I have demonstrated key strengths in administrative planning, problem-solving and organisation. I thrive in a busy environment where no two days are the same and adapt to change quickly. I am driven and resourceful with a can-do attitude, very personable with the ability to stay calm under pressure. One of my strongest attributes is building strong relationships with employees, suppliers and clients.I am looking for a new career opportunity where I can be challenged in a role that can offer me opportunities and career progression. I am currently working towards gaining CIPD HR Support (Level 3) qualification. On a personal level I like keeping active and spending quality time with family and friends.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
Work history
PA/Office Manager
Recognise Bank
07.2023 - Current
- Extensive diary management for the CEO
- Manage internal communications and sending out all staff emails on behalf of the CEO
- Manage travel arrangements
- Reception duties - answering calls, emails, welcoming visitors
- Assist HR with the Onboarding and offboarding process for all employees
- Being the point of contact for suppliers, ensuring office supplies and resources are fully maintained
- Maintaining office policies and managing health and safety procedures
- Keeping records of office expenditure
- Project coordination, event planning, arranging socials and away days when needed
- Take full responsibility for Risk Fire Assessment for Health and Safety and Fire Risk
- Supporting the recruitment and interview process
- All round support to all of the Executive Team with travel, internal/external meetings
- Running the Social Committee organising social events for the company, Monthly staff drinks, Lunch & Learn sessions
- Summer Parties, Christmas Parties for 70 employees and growing
- First Aider and Fire Marshall trained
- Being able to muck in with whatever is needed to keep the office running smoothly
Senior Executive Assistant
Method IT
02.2020 - 02.2023
- Extensive calendar & Diary Management
- Managing email inbox, flagging and responding
- Arranging travel arrangements
- Manage phone calls and directing
- Building strong relationships with clients, colleagues & management team
- Managing Marketing team and strategy
- Create a positive & welcoming environment for staff and visitors
- Assist with onboarding new starters & recruiting, interviewing for new staff
- End of month billing
- Implementing new processes & procedures to improve efficiency within the business
- Implementing Learning & Development for employees
- Welcomed and greeted guests and customers, answered inquiries or directed concerns to correct staff.
Executive Assistant/ Office Manager
Couno Limited
12.2017 - 02.2020
- Create a positive and welcoming environment for staff and visitors
- Work closely with the Executive Assistant team, events teams, and Travel Operations, providing support, assisting with meeting organisation and other logistical planning
- Proactive management of front-of-house, meeting rooms and hot desks
- Office management including liaising/communicating with managing agents, contractors, vendors, and consultants
- Maintaining office and stationery suppliers
- Providing admin support such as processing office expenses
- Ensure the office complies with Health & Safety legislation
- Assist with onboarding new starters and offboarding leavers
- Manage the expense and operational budgets
- Manage projects and processes for lease renewal, or office relocation.
Personal Sabbatical
07.2002 - 12.2017
- To raise my family
Education
10 GCSE's including Maths, English & History -
St Bernard's High School
09.1991 - 05.1996
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Skills
- Ability to provide a high standard of operational and administration support in a dynamic office environment
- Excellent communication skills both written and spoken
- Self-driven, results oriented with a positive outlook
- A natural forward planner
- Ability to travel for company events and related work
- Excellent attention to detail
- Reliable, tolerant, and determined
- A team player
- Confidence with technology proficient outlook, Office 355, Teams, Connectwise
- Project and events management experience
Timeline
PA/Office Manager
Recognise Bank
07.2023 - Current
Senior Executive Assistant
Method IT
02.2020 - 02.2023
Executive Assistant/ Office Manager
Couno Limited
12.2017 - 02.2020
Personal Sabbatical
07.2002 - 12.2017
10 GCSE's including Maths, English & History -
St Bernard's High School
09.1991 - 05.1996
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