Thaylia Keating

Assisted in coordinating daily operations and ensuring efficient workflow throughout department.

• Supported team members by providing training on operational procedures and safety protocols.
• Monitored inventory levels and assisted in maintaining stock accuracy and availability.
• Participated in developing process documentation to enhance team understanding of workflows.
• Collaborated with colleagues to troubleshoot issues and implement effective solutions promptly.
• Assisted in scheduling staff shifts to optimize coverage and meet operational requirements.
• Contributed to team meetings by sharing insights and suggesting improvements for workflow efficiency.
• Facilitated staff meetings, leading to improved collaboration.
• Coordinated with different departments, ensuring seamless communication flow.
• Provided guidance to junior staff, fostering professional growth and development.
• Managed daily operations for smooth running of operation.
• Boosted team morale through effective communication and feedback systems.
• Addressed customer complaints promptly, improving customer satisfaction levels.
• Reduced operational inefficiencies by streamlining workflow processes.
• Collaborations with managers to achieve organizational goals.
• Maintained excellent client relationships by dealing with queries and complaints calmly and professionally.
• Developed and implemented effective communication plans to strengthen client relationships.
• Carried out day-to-day duties accurately and efficiently.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Improved efficiency and productivity by acquiring new skills.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Used Microsoft Word and other software tools to create documents and clear communications.

• Streamlined operational processes to enhance efficiency and reduce delays.
• Coordinated team activities to ensure seamless workflow and effective communication.
• Developed training materials and conducted sessions to improve staff competencies.
• Implemented inventory management systems to maintain optimal stock levels.
• Assisted in developing strategic plans to align operations with organisational goals.
• Monitored performance metrics to identify areas for improvement and implement solutions.
• Facilitated regular meetings to discuss operational challenges and share best practices.
• Improved customer service by implementing new procedures and protocols.
• Delegated tasks to team members efficiently improving overall productivity.