Summary
Overview
Work History
Skills
Interests
Certification
References
Timeline
Generic
Thayane Carlos

Thayane Carlos

HouseKeeper
Hayes

Summary

Experienced and discreet High-Profile Housekeeper with a strong background in managing the upkeep of luxury residences. Skilled in meticulous cleaning, wardrobe care, fine material handling, and maintaining the highest standards of presentation and organization. Known for professionalism, efficiency, and confidentiality, with a proven ability to adapt to the preferences and routines of private households. Adept at working independently or as part of a team, delivering exceptional service in fast-paced, formal environments.

Overview

3
3
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Housekeeper

S.O.S. Cleaners
04.2025 - Current
  • Maintain an immaculate standard of cleanliness throughout all areas of the residence.
  • Perform deep cleaning tasks regularly (e.g., polishing silver, care of antiques, fine art, and delicate materials).
  • Manage laundry and ironing, including care for delicate and high-end garments (e.g., cashmere, silk, bespoke suits).
  • Keep wardrobes organized and manage seasonal clothing rotation.
  • Liaise with other staff members (e.g., chef, nanny, butler, PA) to ensure smooth household operations.
  • Respect confidentiality and privacy at all times.
  • Report any maintenance or security issues discreetly and efficiently.
  • Assist with table setting, service, and occasional formal dining.
  • Handle requests from principals and guests promptly and with discretion.

Spa Cleaner

Villux Therapy
10.2022 - 11.2024
  • Supported with laundry requests following customer specifications.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
  • Correctly used colour-coded equipment.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items.
  • Ensured customer satisfaction by addressing specific requests or concerns promptly.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Made beds and changed sheets and pillow cases to hotel standards.
  • Kept communal areas tidy and well-organised for optimal functionality.
  • Spot cleaned and sanitised high-touch areas.
  • Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
  • Removed used towels and bedding, replaced with new and reset spaces to professional standards.

Skills

Exceptional time management

Teamwork and collaboration

Focused and detail-oriented

Multitasking and organization

Complex Problem-solving

Excellent oral and written communication

Interests

Personal growth

Health and Fitness

Nutrition

Certification

DBS checks from both countries, Brazil and United Kingdom

References

References available upon request.

Timeline

Housekeeper

S.O.S. Cleaners
04.2025 - Current

Spa Cleaner

Villux Therapy
10.2022 - 11.2024

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