Thato Hlalele
Kings Lynn ,Norfolk
Summary
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth of [Desired Position] role.
Experienced professional focused on retail sales with customer-centric approach. Drive sales growth through personalised service and in-depth product knowledge. Excel in creating engaging shopping experiences and building customer loyalty.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Reliable [Job Title] with [Type] industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.
Passionate [Job Title] with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.
Customer-oriented [Job Title] with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
2026
2026
years of professional experience
Work history
Warehouse packer
Cpc packaging
Kings Lynn , Norfolk
- Kept workplace tidy, contributed to a productive atmosphere in the warehouse.
- Packed and labelled products ready for dispatch.
- Cleaned and tidied work areas to meet inspection requirements.
Sales assistant
Wickes
Kings lynn , Norfolk
2010.09 - 2025.10
- Managed till operations smoothly, reducing waiting time for customers.
- Delivered exceptional after-sales service, encouraging repeat business.
- Built strong relationships with regular customers for repeat business.
- Conducted daily inventory checks to manage stock levels accurately.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Assisted customers with product selection for optimal satisfaction.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Skills
- Strong empathy
- Successful up-selling
- Time optimisation
- Initiative taking
- Cash handling
- Positive attitude
- Stock control
- Returns processing
- Customer Service
- Confident communicator
- Product knowledge
- Stock counting
- Outstanding customer service
- Till and cash handling
- Stocking shelves
- Patience and empathy
- Stock replenishment
- Money handling
Timeline
Sales assistant
Wickes
2010.09 - 2025.10
Warehouse packer
Cpc packaging