Thasvi Shetty
BRADFORD
Summary
Administrative professional with experience in postal operations consultancy and customer service. Proficient in record-keeping, ID verification, financial transactions, and digital systems. Recognized for punctuality, organized workflows, teamwork, and effective communication with diverse clients. Aiming to provide exceptional administrative and operational support to a dynamic organization.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Administrative Clerk
POST OFFICE-TG JONES Retail Holdings
LEEDS, WEST YORKSHIRE
10.2025 - 02.2026
- Managed daily cash operations to maintain financial integrity through precise handling of tills, floats, reconciliations, and end-to-end balancing.
- Utilised advanced digital systems to log all transactions meticulously, guaranteeing accuracy in records and supporting comprehensive financial reporting.
- Verified digital ID verification, document certification, and checked legally sensitive applications such as passports, driving licences, and vehicle tax with attention to detail.
- Managed bill payments, pensions, benefits payouts, currency exchange, and postal orders, adhering to strict protocol.
- Handled personal and business banking services for customers.
- Coordinated logistics for national and international parcel and letter services, utilising Royal Mail, DPD, and Parcelforce systems for efficient operations.
- Supported team efficiency by maintaining organised workspaces and proactively addressing operational needs.
Administrative Assistant
Aashri Consultancy
05.2019 - 10.2025
- Provided administrative support to ensure efficient operation of the team.
- Coordinated virtual meetings, including scheduling and sending reminders.
- Managed monthly invoices for the IT services provided to the client.
- Prioritised tasks and flagged urgent matters for attention.
- Maintained purchase orders for contract employees and their contract extensions.
- Maintained an organised digital filing system, enabling easy access to information.
- Processed expenses, claims and invoices ensuring accurate financial records and timely payments.
School Administrator
Growing Wings
, INDIA
09.2012 - 03.2014
- Facilitated the smooth day-to-day running of the school office, handling inquiries, and providing exceptional customer service.
- Coordinated communication between parents, teachers, and other external stakeholders.
- Organised school events, meetings, and community engagements.
- Handled complaints and grievances from parents and students, offering solutions that maintained positive relationships.
- Monitored supply inventory, ordering educational and office materials as needed to support school activities.
- Organised school events, such as parent-teacher conferences and annual sports days, to foster community engagement.
Customer Consultant
Asian Paints (India)
- Developed significant ties within the architectural and construction sectors.
- Strived for first contact resolution wherever possible, escalating issues appropriately when needed.
- Proactively assisted colleagues in resolving complex customer complaints, issues, and requests.
- Followed-up on customer interactions to provide further support.
- Maintained up-to-date knowledge of products, services, and company policies to offer accurate information to customers.
- Adapted communication style to suit a diverse range of customers, ensuring clear and effective dialogue.
- Managed a diverse range of queries with empathy, professionalism, and meticulous attention to detail.
Education
MBA (Master of Business Administration) - HUMAN RESOURCES
SIMS-Mangalore university
INDIA01-2012
BSC (Bachelor of Science) -
Mangalore University
01-2007
Skills
- Effective communication
- Data management
- Attention to detail
- Time management
- Billing procedures
- Confidentiality awareness
- Cash operations
- Customer support
- Calm under pressure
Certification
SAP CRM and
ISTQB TESTING
Timeline
Administrative Clerk
POST OFFICE-TG JONES Retail Holdings
10.2025 - 02.2026
Administrative Assistant
Aashri Consultancy
05.2019 - 10.2025
School Administrator
Growing Wings
09.2012 - 03.2014
Customer Consultant
Asian Paints (India)
MBA (Master of Business Administration) - HUMAN RESOURCES
SIMS-Mangalore university
BSC (Bachelor of Science) -
Mangalore University