Tharuk Nehan Narangodage Don
Birmingham
Summary
IT Technician Work Placement with a proven record at Halesowen College, excelling in desktop technical support and hardware installation. Recognized for enhancing network performance and delivering exceptional customer service. Strong interpersonal skills complemented by technical expertise ensure effective troubleshooting and optimized solutions for users. Passionate about leveraging technology to improve operational efficiency.
Overview
1
1
year of professional experience
Work History
IT Technician
Halesowen College
02.2025 - Current
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers and scanners .
- Established, repaired and optimized networks by installing wiring, cabling and devices.
Retail Worker
Primark Stores
10.2024 - 12.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Volunteer
Animal Care Centres
06.2024 - 07.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
Dudley College
Birmingham, United Kingdom 04.2001 -
Skills
Desktop technical support
Hardware installation
Application installations
Technical support
Sports
I
Timeline
IT Technician
Halesowen College
02.2025 - Current
Retail Worker
Primark Stores
10.2024 - 12.2024
Volunteer
Animal Care Centres
06.2024 - 07.2024
High School Diploma -
Dudley College
04.2001 -
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