Summary
Overview
Work history
Education
Skills
Custom
Certification
Timeline
Work availability

THARSHINI KUNASEGARAM

Lowestoft,Suffolk

Summary

PERSONAL/TECHNICAL SKILLS Organising and planning skills, being organised is essential to getting tasks done l Decision making l Problem solving l Communication skills l THARSHINI KUGAN

I have been working as a sales assistant for the last six years, within this time I now have a solid understanding of the duties and responsibilities that come with my position. During this time I have been working within a team an trying to advance within the business. Reliable Shop Manager with extensive experience delivering to sales and performance targets in fast-paced retail settings. Solution-focused with excellent communication and leadership abilities to build high-achieving teams and maintain positive, profitable customer provisions. Experienced Shop Manager with strengths in merchandising, forecasting and team development. Implements operational improvements to increase store capabilities and enhance customer provisions. Builds productive supplier relationships to negotiate profitable purchasing arrangements. Competent individual with experience leading high-performing teams seeks Shop Manager role. Communicates and negotiates well for constructive staff, customer and supplier relations. Punctual and professional to lead by example in delivering first-class service. Skilled in planning and operations management. Background running successful business operations with knowledge of budgeting, staffing and marketing. Accomplished in driving customer and revenue growth with proactive strategies and daily management. Highly-motivated student seeks Shop Manager opportunity to build on leadership, planning and service experience. Organised with strong delegation abilities to recognise and achieve daily requirements.

Overview

10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Shop owner

MRS THARSHINI KUNASEGARAM
Beccles
07.2021 - Current
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
  • Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
  • Recruited and trained staff members to successfully manage store operations and generate sales.
  • Supervised staff to deliver top-quality service in alignment with company objectives.
  • Planned expansions to service and product offering based on client feedback.
  • Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
  • Created seasonal sales plans with varying stock and promotional strategies.
  • Swiftly resolved complex customer complaints to guarantee absolute customer satisfaction and generate repeat business.
  • Kept business in compliance with internal controls, industry regulations and health and safety requirements.
  • Established business goals and objectives to provide organisational direction toward growth and prosperity.

Customer team member

COOP
05.2015 - 06.2019
  • I have been working as a CTM for five years now during this time I have had different responsibilities and duties to do.i have previously promoted to a supervisor within the coop Springfield store at Scotland.

Sandwich artists

SUBWAY
06.2014 - 11.2018

Education

HARROW COLLEGE
04.2017 - 05.2018

GCSEs -

Lowestoft College, Lowestoft
03.2020 - 09.2020

Skills

  • Customer Service
  • Team Leadership
  • Training and Development
  • Just In Time stock control
  • Outstanding customer service
  • Customer complaint management
  • Hygiene regulation adept
  • Customer feedback management
  • Recruitment and training
  • Stock control
  • Sales training
  • Store Management
  • Staff scheduling
  • Customer service skills

Custom

I have many interests in advancing within a company In a retail and one day be able to become a manager of my own store. Outside of work i have numerous other hobbies as well for example yoga and reading books.

Certification

I HAVE MY PREMISES LICENCE FOR MY SHOP AND ALSO I HAVE PERSONAL LICENCE HOLDER.

Timeline

Shop owner - MRS THARSHINI KUNASEGARAM
07.2021 - Current
Lowestoft College - GCSEs,
03.2020 - 09.2020
HARROW COLLEGE - ,
04.2017 - 05.2018
Customer team member - COOP
05.2015 - 06.2019
Sandwich artists - SUBWAY
06.2014 - 11.2018

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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THARSHINI KUNASEGARAM