Tharaka Vishwanthi Athuldura Arachchige

As a Team member

● Delivered prompt, courteous service to guests, ensuring a positive and memorable dining experience

● Assisted customers with menu selections, dietary questions, and special requests.

● Efficiently handled customer orders, ensuring accuracy and timeliness.

● Adhered to health and safety regulations, ensuring cleanliness and sanitation in all areas of the restaurant.

Supervised team members, providing guidance and support to maintain high standards of service and professionalism

As a Junior Manager

● Responsible for opening and closing cash registers, balancing tills, and preparing daily financial reports.

● Ensured accurate handling of cash, credit transactions, and reconciliation of sales, maintaining accountability and minimizing discrepancies.

● Handled escalated customer inquiries and complaints with a calm, professional approach, prioritizing customer satisfaction.

Handled escalated customer inquiries and complaints with a calm, professional approach, prioritizing customer satisfaction.

• Maintained book of accounts through QB system, ensuring accurate transaction recording.
• Monitored company expenses, compiled data, and prepared various financial reports.
• Managed accounts payable and receivable to uphold proper financial documentation.
• Reconciled debtors, creditors, and bank accounts for financial accuracy.
• Prepared cash flow reports and requested necessary company funds.
• Generated financial statements and supporting documents for audits.