Thanh Viet Bui
London,Hillingdon
Summary
A professional with a strong foundation in constructive criticism, knowledge of regulatory standards, and intercultural competence. Demonstrates the ability to navigate complex regulatory environments while fostering effective communication across diverse cultural contexts. Committed to leveraging these skills to contribute to organisational success and drive continuous improvement.
Overview
5
5
years of post-secondary education
9
9
years of professional experience
Work history
Restaurant waiter
Viet Eat - Holborn
London
2017.06 - 2019.08
Waiter service manager
Hoa Sen - Covent Garden
London
2017.07 - 2019.08
Head waiter
Robata - Soho
London
2020.01 - 2023.02
Front of house supervisor
Bennie Restaurant & Bar - Great Portland Street
London
2023.01 - 2025.10
Manager / Head of Front of House
Mayha - Chiltern Street
London
2025.10 - Current
- Sustained Michelin Guide standard for restaurant operations from 2025/2026.
- Delivered exceptional service standards, resulting in high customer satisfaction.
- Recruited and managed senior staff to drive clear results.
- Ensured timely submission of kitchen and bar inventory to maintain stock levels
- Informed the team of any special occasions based on guest interactions.
Developed risk mitigation strategies, protecting business interests in volatile markets.
Acquired skills to perform Control of Substances Hazardous to Health (COSHH) assessments for workplace safety
Education
A-Levels - Business Studies, Finance, English and Sociology
Uxbridge Highschool
Uxbridge 2016.09 - 2018.07
Bachelors - Business Finance
University of West London
London 2018.09 - 2021.08
Skills
- Food safety regulations
- Guest relations
- Crowd navigation
- Patience and composure
- Constructive criticism
Timeline
Manager / Head of Front of House
Mayha - Chiltern Street
2025.10 - Current
Front of house supervisor
Bennie Restaurant & Bar - Great Portland Street
2023.01 - 2025.10
Head waiter
Robata - Soho
2020.01 - 2023.02
Bachelors - Business Finance
University of West London
2018.09 - 2021.08
Waiter service manager
Hoa Sen - Covent Garden
2017.07 - 2019.08
Restaurant waiter
Viet Eat - Holborn
2017.06 - 2019.08
A-Levels - Business Studies, Finance, English and Sociology
Uxbridge Highschool
2016.09 - 2018.07