Thang Bui
Barking,City of London
Summary
Motivated and disciplined professional with 23+ years of experience in customer-facing, safety-aware and operationally demanding environments. Strong ability to remain calm under pressure, follow procedures precisely and work independently for long periods — qualities essential to safety-critical roles. Skilled in technical diagnostics, structured decision-making and delivering high-level customer service in premium and high-footfall settings. Committed to pursuing a long-term career as a Train Driver with GTR, bringing excellent communication, focus, responsibility and a strong safety mindset.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
Work history
Showroom Manager
Bang & Olufsen
Islington, City of London
08.2020 - Current
Managed a prestigious luxury showroom, ensuring full operational and safety compliance.
Delivered large-scale client projects with strong documentation.
Conducted technical diagnostics and troubleshooting to resolve issues promptly.
Coordinated with installation teams, architects, and high-net-worth clients to achieve project goals.
Opened, closed, and prepared site to meet organisational standards.
Maintained showroom readiness and demonstrated comprehensive product knowledge.
Sales Executive
Bang & Olufsen
Knightsbridge, Canary Wharf, Selfridges, City of London
01.2015 - 07.2020
Delivered premium-level service in high-pressure retail environments.
Contributed to strong sales performance across multiple locations.
Provided technical demonstrations and accurate product guidance to enhance customer experience.
Managed showroom operations independently to ensure optimal functionality.
Developed customer loyalty with excellent customer service, leading to repeat business.
Assistant Manager / Supervisor
T.M. Lewin
Canary Wharf, City of London
11.2009 - 12.2015
Managed a team of 22 staff in high-footfall stores.
Enhanced operational efficiency and store performance.
Conducted stock audits, cash handling, payroll, and compliance checks.
Handled customer escalations with professionalism.
Led staff management, coaching, and daily operations.
Education
High National Diploma - Computer Programming
London Metropolitan University
London, England 10.2004 - 06.2006
Part 1 - Electrical Installation
Newham College
London 09.2001 - 05.2003
GCSEs -
Morpeth School
London 09.1996 - 07.2001
Skills
Experienced long-distance driver (20 hours)
Strong interest in engineering and transport systems
Live within 1 hour of London Bridge & Victoria depots
- Retail software mastery
- Field vision mastery
- Route planning expertise
- Precision driving
- Awareness of surroundings
- Concentration levels
- Efficient coordination
- Hazard identification
- Safety consciousness
- Route memory
Affiliations
- Family time, fitness, football, technology, gadgets, design, reading and continuous self-development.
Timeline
Showroom Manager
Bang & Olufsen
08.2020 - Current
Sales Executive
Bang & Olufsen
01.2015 - 07.2020
Assistant Manager / Supervisor
T.M. Lewin
11.2009 - 12.2015
High National Diploma - Computer Programming
London Metropolitan University
10.2004 - 06.2006
Part 1 - Electrical Installation
Newham College
09.2001 - 05.2003
GCSEs -
Morpeth School
09.1996 - 07.2001