With over four years of experience at Euphorium as Training Manager, I have developed and implemented training programs in operations, recruitment, and induction processes. My strong background in customer satisfaction and team leadership has allowed me to work effectively in various roles, including Store Supervisor, Assistant Manager and Store Manager, where I gained hands-on experience in managing people as a whole from various backgrounds.
Throughout my career, I have been passionate about ensuring that my teams are equipped with the necessary skills to excel in their roles. I have always prioritised providing training that not only enhances team performance but also fosters personal and professional growth, enabling team members to evolve into future leaders within the organisation, my self being an example of that growth.
In addition to my practical experience, I hold a degree in Business Management with a focus on Human Resources. I am committed to creating a positive, collaborative working environment and excel in adapting to new procedures and challenges. I bring self-motivation, reliability, and a dynamic work ethic, and I am eager to apply my skills and grow within an organisation. i am known for my balance of professionalism and a good sense of humour , I am confident that I can make a valuable contribution to your organisation's pursuit of excellence.
Available upon request