THANDEKA WOKONDEDWA PHIRI
Corby,Northamptonshire
Summary
Compassionate, empathetic and dedicated healthcare assistant with strong interpersonal skills, resilient and a deep commitment to enhancing the lives of those I support. Adept at supervising teams, administering medication and maintaining high standards of care delivery. Currently employed as a Field Care Supervisor, bringing leadership, empathy and clinical skills to ensure positive outcomes for service users.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
Work history
Educational Psychology intern
Schools Psychological Services and Special Needs
, Zimbabwe
07.2016 - 02.2017
- Assesment of children with learning disorders and other psychological disabilities under the supervision of qualified Educational Psychologists.
- Incorparating different pschometric tests and methods for improving a patients condition.
- Counselling of families with children with intellectual disabilities.
Health Care Worker
Phoenix All Care
Wellingborough, Northamptonshire
04.2025 - Current
- Helped clients with personal hygiene, offering support with showering and bed bathing those with limited physical strength.
- Helped patients with various day-to-day activities, including support with meal preparation, cleaning and dressing.
- Participated in training sessions, continuously improving care techniques and knowledge.
- Documented care provided, ensuring accurate and up-to-date records were kept.
Senior Carer - Support Worker
Alpha Health and Social Care Services
Wellingborough, Northamptonshire
08.2022 - 09.2025
- Working as a Field Care Supervisor, supervising and mentoring 10 direct reports, including Domiciliary Healthcare Assistants.
- Assessing clients' needs, monitoring care delivery, and ensuring that clients are satisfied with the quality of care they are receiving.
- Assisting in the onboarding of new service users and carers.
- Conducting spot checks to ensure care assistants adhere to company standards and values.
- Responding promptly to complaints, concerns, and compliments regarding care quality.
- Assisting clients with daily living activities, and personal care.
- Promoting dignity and independence in care.
- Medication administration, and supporting wellbeing.
- Ensuring safeguarding at all times, consulting Senior Managers, and escalating concerns as required.
- Monitoring and reporting on the progress of a caseload of children and young people with ASD, and maintaining accurate records.
- Responding proactively to changing circumstances for optimised service user care.
- Promoting independence and positive wellbeing when working with vulnerable adults and children.
- Developing and maintaining a strong rapport within clients.
- Confidently managing young people's behaviour, intervening in crisis situations to resolve conflicts with tact and diplomacy.
- Working to set guidelines ensuring compliance with Health and Safety at Work, Data Protection, and other statutory requirements.
Education
Bachelor of Science - Psychology
Midlands State University
Gweru, Zimbabwe /2014 - 01.2018
Skills
- Outstanding communication
- Team leadership and staff supervision
- Care programme management
- Disability behaviour management
- Emotional support and companionship
- Activities of Daily Living
- Data protection
- Stoma care
- Medication administration
- Self-reinforcement techniques
- Safeguarding vulnerable individuals
- Health assessment and monitoring
- Autism specialisation
- Conflict resolution techniques
References
Available upon request.
Timeline
Health Care Worker
Phoenix All Care
04.2025 - Current
Senior Carer - Support Worker
Alpha Health and Social Care Services
08.2022 - 09.2025
Educational Psychology intern
Schools Psychological Services and Special Needs
07.2016 - 02.2017
Bachelor of Science - Psychology
Midlands State University
/2014 - 01.2018
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