Summary
Overview
Work History
Education
Skills
Personal Information
Affiliations
Certification
Accomplishments
Languages
References
Timeline
Generic

Thalia Emefu

Cheltenham,United Kingdom

Summary

MBA Healthcare Leadership and Management student with mastery in management experience at the University of Gloucestershire UK, specialising in project management, leadership roles, and healthcare abilities. Proven ability to collaborate with senior managers and contribute to improve positive results while ensuring adherence to safety protocols, procedures and policies. Strong customer service background, demonstrating adaptability and excellent communication skills in high-pressure environments coupled with time management ability.

Overview

5
5
years of professional experience
2030
2030
years of post-secondary education
1
1
Certification

Work History

HEALTHCARE ASSISTANT

BUPA HEALTHCARE
Cheltenham, Gloucestershire
12.2023 - Current
  • Building up relationships with clients to gain an awareness of their practical and social needs
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the organisation.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Assisted in physical therapy sessions with patients to promote mobility improvement.
  • Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
  • Kept detailed records of patient progress, assisted medical staff in treatment planning.
  • Liaised between patients and healthcare professionals, facilitated effective communication channels.
  • Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
  • Assisted in patient care, improved comfort and well-being.
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Completed care documentation and monitored patient progress to achieve up-to-date records.
  • As a care giver, I was entitled to administering personal care to all my service users.
  • Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.


Support care worker

Goldsmith Personnel Ltd
Cheltenham, Gloucestershire
10.2024 - 02.2025
  • Conducted detailed observations and reported changes residents in client behavior to healthcare professionals.
  • Established supportive relationships with patients, ensuring trust and communication.
  • Calmly managed occasional outbursts or difficult behaviors from about 5 residents exhibiting excellent crisis management skills.
  • Maintained a clean, safe environment for patients' comfort and safety.
  • Assured proper nutrition by preparing meals as per dietary requirements of each individual client.
  • Promoted patient independence through encouragement and guidance in performing tasks.
  • Responded rapidly during emergencies ensuring timely medical intervention.
  • Transported clients to medical appointments or other necessary errands thereby providing indispensable logistical support.
  • Administered medication according to prescribed schedules, ensuring health maintenance.
  • Provided comprehensive care to patients by ensuring their physical and emotional needs were met.
  • Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
  • Followed strict safeguarding regulations to ensure safe, secure handling of service users.
  • Prepared tasty and healthy meals to meet dietary requirements.
  • Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
  • Worked closely with activity coordinators to communicate changing patient needs, optimising continued care and support.
  • Documented accurate and updated caseload records and reports to streamline process.
  • Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
  • Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
  • Enhanced patient comfort by promptly responding to requests or concerns.

Care assistant

Corps Health and Social Group
Imo State, Nigeria
11.2019 - 09.2024
  • Helped design and update treatment plans based on progress and health developments.
  • Assembled and dismantled equipment required by healthcare professionals.
  • Maximised patient comfort by accurately assessing pain levels and administering pain-relieving medication.
  • Assisted with rehabilitative care following treatment plans established by health professionals.
  • Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
  • Updated families regularly on patient progress and treatment plan changes.
  • Assisted with medicine and stock counting, ordering and replenishing.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
  • Provided high-quality person-centred support and received consistently positive patient feedback.
  • Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
  • Positioned, lifted and transported patients with limited mobility.
  • Provided attentive first-hand care, comfort and safety to patients.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.

Intern

South West Development Corporation (SOWEDA)
Buea, Cameroon
06.2022 - 08.2022
  • Did a 3months internship at the South West Development Corporation (SOWEDA) Buea-Cameroon.
  • Increased team productivity by taking diligent meeting minutes.
  • Solved complex problems with effective teamwork and communication skills.
  • Practiced positive relationships with clients for enhanced business reputation.
  • Improved team communication by organising regular team meetings and discussions.
  • Managed correspondence, keeping all parties up-to-date on project developments.
  • Conducted in-depth market research to understand consumer behaviour.
  • Adapted to new situations and learned new skills quickly.
  • Worked productively with team members to achieve common goals.

Education

MBA - Healthcare Leadership and Management

University of Gloucestershire
Cheltenham, Gloucestershire

BSC - Human Resource Management

Catholic University Institute of Buea
12.2023

O/A-Levels - Commercial Education

Christ the King College Tiko
Cameroon
09.2011 - 06.2017

Skills

  • Interpersonal Skills
  • Attention to detail
  • Patience
  • Adaptability
  • Time Management
  • Teamwork
  • Problem Solving/Whistle-blowing
  • Leadership
  • Ethics and Confidentiality
  • Active listener
  • Stress Management
  • Administering Medication
  • Ability to work under pressure
  • Diversity

Personal Information

  • Place of birth: Imo State
  • Date of birth: 07/12/98
  • Gender: Female
  • Nationality: Nigerian
  • Work Permit: British

Affiliations

  • Photography, Dance, Baking, Music, Cooking, Sports, Travel, Volunteering, and learning new skills.

Certification

Certificate for Food Hygiene

Certificate for Dementia

Certificate for Practical Moving and Handling

Certificate for Safeguarding Adults and Vulnerable People

Certificate for Infection Prevention and Control

Certificate for Basic Life Support

Certificate for Fire Safety

Certificate for First Aid

Certificate for Food Allergen

Accomplishments

  • Bachelor of Sciences in Human Resource Management and Employment Relations
  • Beginner Training Award in Baking
  • Award of Completion in Graphic Designing
  • Award of Completion in Entrepreneurship

Languages

English
Advanced (C1)
French
Elementary (A2)

References

References available upon request.

Timeline

Support care worker

Goldsmith Personnel Ltd
10.2024 - 02.2025

HEALTHCARE ASSISTANT

BUPA HEALTHCARE
12.2023 - Current

Intern

South West Development Corporation (SOWEDA)
06.2022 - 08.2022

Care assistant

Corps Health and Social Group
11.2019 - 09.2024

O/A-Levels - Commercial Education

Christ the King College Tiko
09.2011 - 06.2017

MBA - Healthcare Leadership and Management

University of Gloucestershire

BSC - Human Resource Management

Catholic University Institute of Buea

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Thalia Emefu