Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
OfficeManager
Thaila Vieira

Thaila Vieira

Poplar

Summary

Results-driven professional committed to excellence seeking opportunity in dynamic and challenging environment. Experience in management and customer service to build strong relationships and enhance customer loyalty and satisfaction. Ambition and resilience fueled by desire to contribute to organizational success and develop impactful career. Over five years of experience in customer service and management bringing strong communication, problem-solving, and goal-oriented skills to each role. Background reflects commitment to building and maintaining strong relationships, customer-focused approach, and dedication to doing the right thing. Experienced in high-demand, performance-oriented environments, motivated by targets and dedicated to delivering exceptional service and business success. Resilient and determined professional always open to continuous development to meet evolving challenges and opportunities within each role.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
2
2
Languages

Work History

Demi Chef De Partie

22 Bishopsgate, Rhubarb
London, England
03.2024 - Current
  • Skill in managing the preparation and presentation of dishes in that section
  • Ensuring all dishes are prepared to the establishment's quality and presentation standards
  • Ability to detect and correct quality issues before dishes leave the kitchen
  • Knowledge of hygiene and food safety standards

Chef Assistant

Dirty Bagels
01.2022 - 01.2024
  • Maintained kitchen stations in line with health and safety standards
  • Devised enticing methods to inspire repeat purchases of my product
  • Maintained excellent head chef relationships by providing proactive and helpful service
  • Prepared dishes for serving by arranging plates as instructed by head chefs

Cleaning Manager

PCS Group
04.2022 - 12.2022
  • Experience in leading and motivating the team, ensuring productivity and efficiency
  • Ability to plan and organize cleaning schedules, effectively allocating resources
  • Capability to manage time efficiently to ensure all cleaning tasks are completed within set deadlines
  • Competence in identifying and resolving issues related to cleaning and facility maintenance
  • Meticulous attention to detail to maintain high standards of cleanliness

Barista

Euston Square Hotel
01.2022 - 04.2022
  • Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas
  • Maintained a calm demeanour during high-volume periods and special events
  • Described menu items to customers and suggested products based on stated preferences
  • Monitored cafe for seating availability, safety, and well-being of guests

Education

Bachelor's Degree - Law

Bachelor's Degree in Law
Teófilo Otoni, MG
01.2015 - 01.2019

Postgraduate degree - public law

Postgraduate degree in public law
São Paulo, SP

Postgraduate degree - criminal law and criminal procedure

Postgraduate degree in criminal law and criminal procedure
São Paulo, SP

Data Entry - undefined

Udemy

Skills

Management Front Office

Certification

Customer Service, São Paulo/SP, 01/2019

References

References are available upon request. Please feel free to reach out if needed.

Timeline

Demi Chef De Partie

22 Bishopsgate, Rhubarb
03.2024 - Current

Cleaning Manager

PCS Group
04.2022 - 12.2022

Chef Assistant

Dirty Bagels
01.2022 - 01.2024

Barista

Euston Square Hotel
01.2022 - 04.2022

Bachelor's Degree - Law

Bachelor's Degree in Law
01.2015 - 01.2019

Postgraduate degree - public law

Postgraduate degree in public law

Postgraduate degree - criminal law and criminal procedure

Postgraduate degree in criminal law and criminal procedure

Data Entry - undefined

Udemy
Thaila Vieira