Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Thadshayene Sivaganasundaram

Milton K,BU

Summary

Proficient in Microsoft Office applications, with extensive experience in creating and formatting documents using Microsoft Word, performing data analysis and generating reports with Microsoft Excel, designing engaging presentations with Microsoft PowerPoint, and managing communications through Microsoft Outlook. Adept at utilising these skills in both retail and healthcare environments to enhance productivity and efficiency. Committed to leveraging technical expertise to support organisational goals and drive success.I bring a special combination of people skills, superior customer service, and compassionate care to each role I take on as a seasoned and committed professional with a background in both retail and healthcare. I have a track record of success in retail and am an expert at managing inventories, providing outstanding customer service, and creating a cooperative team atmosphere. Furthermore, working as a healthcare assistant has given me invaluable experience in medical assistance, patient care, and compassionate communication. I have a strong desire to use my broad range of abilities to contribute, whether in a busy retail atmosphere or a caring medical facility.

Overview

8
8
years of professional experience

Work history

Shift runner

WHSmith
Milton Keynes, Buckinghamshire
08.2018 - 10.2019
  • Supervised activities of workers and enforced safety regulations.
  • Trained new hires and set up mentoring relationships to drive team performance.
  • Worked closely with management to manage staff levels and allocate resources for production plans.
  • Maintained team-oriented atmosphere with open communication and quick conflict resolution.

Manager

Tick ford Convenient store
Milton Keynes, Buckinghamshire
03.2014 - 05.2018
  • Delegated tasks efficiently to maximise productivity.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Maintained inventory control, reduced stock shortages.
  • Facilitated staff training, resulting in better customer service.
  • Cultivated strong relationships with clients to secure repeat business.
  • Supervised project timelines for timely completion.
  • Delivered high-quality products to increase customer satisfaction.

Health care assistant

Avant
Hayes, Hillingdon
09.2013 - 10.2014
  • Assisted in patient care, improved comfort and well-being.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.

Team member

KFC
Hayes, Hillingdon
03.2012 - 08.2013
  • Warmly greeted customers and proactively reduced wait times.
  • Remained flexible to cover shifts and work overtime as required.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Displayed teamwork skills to improve overall productivity.
  • Maintained high standards of food hygiene, securing customer trust.

Education

GCSEs - Maths

Milton Keynes College
Milton Keynes
09.2022 - 08.2023

Diploma of Higher Education - Health care

Milton Keynes College
Milton Keynes
03.2024 - 01.2025

GCSEs - English

Milton Keynes College
Milton Keynes
10.2024 -

Skills

I am proficient in using Microsoft Office applications, which are essential for both retail and healthcare environments My skills include:

  • Microsoft Word: Experienced in creating and formatting documents, reports, and letters with precision and professionalism
  • Microsoft Excel: Adept at using Excel for data entry, creating spreadsheets, performing data analysis, and generating reports using formulas, pivot tables, and charts
  • Microsoft PowerPoint: Skilled in designing engaging presentations with custom layouts, animations, and multimedia elements to effectively communicate information
  • Microsoft Outlook: Proficient in managing emails, scheduling appointments, organizing tasks, and coordinating meetings to ensure effective communication

Affiliations

  • In my free time, I enjoy engaging in several simple hobbies that help me relax and stay balanced. I find joy in reading a variety of genres, from fiction to self-help, which broadens my perspective and fuels my creativity. Additionally, I love spending time outdoors, whether it’s taking leisurely walks in the park, cycling along scenic routes, or gardening, which brings me closer to nature and provides a sense of calm. Cooking and trying out new recipes is another hobby I cherish, as it allows me to experiment with flavors and share delightful meals with family and friends. Lastly, I enjoy participating in community activities and volunteering, as it enables me to give back to the community and connect with others.

Timeline

GCSEs - English

Milton Keynes College
10.2024 -

Diploma of Higher Education - Health care

Milton Keynes College
03.2024 - 01.2025

GCSEs - Maths

Milton Keynes College
09.2022 - 08.2023

Shift runner

WHSmith
08.2018 - 10.2019

Manager

Tick ford Convenient store
03.2014 - 05.2018

Health care assistant

Avant
09.2013 - 10.2014

Team member

KFC
03.2012 - 08.2013
Thadshayene Sivaganasundaram