Summary
Overview
Work history
Education
Skills
Accomplishments
Certification
Projects
Additional Information
Timeline
Generic

Thabasum Syed

Crawley,United Kingdom

Summary

Results-driven DevOps Engineer with 4+ years of experience in implementing end-to-end DevOps solutions across cloud and on-premises environments. Expert in CI/CD pipeline development, containerization, infrastructure automation, and monitoring systems. Proficient in tools such as Jenkins, Docker, Ansible, Prometheus, Grafana, and cloud platforms like Microsoft Azure. Known for optimizing deployment processes, reducing downtime, and improving system reliability through scripting, automation, and proactive monitoring. Adept at collaborating with cross-functional teams to deliver scalable, secure, and high-performing infrastructure solutions.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

DevOps engineer

Tata Consultancy Services
Chennai, India
11.2022 - 04.2025
  • Architected and maintained scalable, reliable CI/CD pipelines using Jenkins and Azure DevOps, reducing release cycles from days to hours.
  • Orchestrated the containerization of microservices using Docker; designed Docker files and managed multi-container configurations via Docker Compose.
  • Deployed and managed infrastructure using Ansible, enforcing configuration consistency and reducing manual interventions by 85%.
  • Integrated SonarQube into pipelines for static code analysis, driving a 30% improvement in code quality over 6 months.
  • Designed comprehensive monitoring solutions using Prometheus and Grafana, enabling 24/7 visibility into critical system metrics and triggering alerts via Slack.
  • Automated repetitive system administration tasks using Shell scripts and Python, saving an estimated 20+ hours/month of manual effort.
  • Led the migration of legacy CI systems to Azure DevOps, enhancing scalability, performance, and auditability.
  • Collaborated closely with cross-functional teams of developers, QA, and operations teams to streamline releases, enhance deployment strategies and resolve deployment issues.
  • Conducted training sessions on CI/CD best practices, empowering team members to take ownership of pipelines.
  • Collaborated with development teams to adopt Agile methodologies, improving communication and accelerating project timelines.

Key Contributions:

  • Reduced manual deployment time by over 60% through CI/CD automation and infrastructure-as-code practices.
  • Created standardized pipeline templates in Azure DevOps used across all internal projects.
  • Set up centralized monitoring that helped reduce downtime and increased system observability.

Junior DevOps Engineer

Tata Consultancy Services
Chennai, India
02.2021 - 11.2022
  • Supported the development and maintenance of CI/CD pipelines using Jenkins and GitHub, enabling faster and more reliable software builds.
  • Assisted in containerizing Java and Python-based applications using Docker, improving environment consistency across development and QA.
  • Wrote and optimized shell and batch scripts for tasks such as log rotation, system backups, and deployment routines.
  • Created basic Ansible playbooks for automating configuration tasks such as user setup, package installation, and service restarts.
  • Contributed to the setup of Prometheus exporters and built initial Grafana dashboards for CPU, memory, and disk utilization monitoring.
  • Participated in code reviews and collaborated with developers to integrate best practices in pipeline workflows and version control.

Key Achievements:

  • Reduced deployment errors by 70% through CI/CD standardization and automated environment provisioning.
  • Successfully deployed a microservice-based proof-of-concept to Azure using Docker and Azure DevOps within tight delivery deadlines.
  • Received internal recognition for contributing to a cross-functional project that reduced test cycle times by 40%.

Education

Bachelor of Technology - Electronics Engineer

Acharya Nagarjuna University
Guntur, India
04.2016 - 05.2020

Skills

DevOps Tools: Jenkins, Azure DevOps, Git, GitHub, Maven, SonarQube

Containerization & Orchestration: Docker, Docker Compose

Operating Systems: Linux (Ubuntu, CentOS), Windows

Databases: MySQL, PostgreSQL

Configuration Management & Automation: Ansible

Programming & Scripting: Python, Shell Scripting, YAML, PowerShell

Monitoring & Logging: Prometheus, Grafana

Version Control: Git, GitHub, Bitbucket

CI/CD & Build Tools: Azure Pipelines, Jenkins Pipelines, Maven, GitHub Actions

Other tools: Postman, Service Now, BMC Remedy, Jira

Cloud Platforms: Microsoft Azure (VMs, Pipelines, Repos, Artifacts, Azure CLI)





Accomplishments

  • Star of the Month – Recognized for outstanding performance and contributions (Nov 2024, Feb 2024, Oct 2021)
  • On the Spot Award – Awarded for exceptional problem-solving and impact (Nov 2023, June 2023)
  • Applause of Team Award – Acknowledged for teamwork and collaboration excellence (Sep 2022)

Certification

  • Microsoft Certified: Azure Fundamentals
  • AWS Certified Cloud Practitioner
  • Microsoft Certified: Azure Administrator

Projects

End-to-End CI/CD Pipeline Automation – Jenkins & Azure DevOps
  • Designed a multi-stage pipeline that automated code pull, unit testing, SonarQube analysis, and deployments to Azure.
  • Incorporated rollback strategies and multi-environment deployments using parameterized pipelines and approval gates.
Scalable Monitoring Stack – Prometheus & Grafana
  • Set up exporters (Node, Blackbox) and created dynamic Grafana dashboards tailored for developers, SREs, and product teams.
  • Integrated alerts via Slack and email for high CPU usage, service failures, and abnormal latency trends.
Microservices Deployment on Azure Using Docker & Ansible
  • Containerized 10+ microservices and automated deployment using Ansible playbooks and Azure CLI.
  • Ensured compliance and security by scanning Docker images with tools like Trivy and hardening base images.

Additional Information

  • Work Authorization: Permission to Work Full-time (Visa Type: Skilled worker Dependent Visa)
  • Availability: Immediate

Timeline

DevOps engineer

Tata Consultancy Services
11.2022 - 04.2025

Junior DevOps Engineer

Tata Consultancy Services
02.2021 - 11.2022

Bachelor of Technology - Electronics Engineer

Acharya Nagarjuna University
04.2016 - 05.2020
Thabasum Syed