Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Teya Nicole Hide

Teya Nicole Hide

Acting BA(Hons) Student
West Sussex

Summary

Experienced hard worker with over 6 years of experience in customer service and sales. I have an excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. A clear understanding of how hard work pays off and the demand within the creative industry, motivated to learn, grow and excel within it. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated creative professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6

Years of Customer Service Experience

6
6

Years of Sales Experience

Work History

Weekend Sales Consultant

Wakefield’s Jewellers Ltd
Horsham
08.2018 - Current
  • When back from university, I consult with customers about what they are interested in purchasing and what their inspirations are
  • From this place of work, I have learned a great deal of information about jewellery and how much the public is so immensely interested in it
  • I am able to communicate with a very wide range of people every time I work there and build a lovely relationship with customers to assure they leave the store having the information and/or product(s) they came in for.
  • Participating in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork.
  • Received and processed stock into an inventory management system.
  • Developing team communications and information for meetings.
  • Using coordination and planning skills to achieve results according to schedule.
  • Learning new skills and applied to daily tasks to improve efficiency and productivity.
  • Devoting special emphasis to punctuality and working to maintain outstanding attendance records.
  • Actively listen to customers' requests, confirming full understanding before addressing concerns.
  • Exceeding goals through effective task prioritization and a great work ethic.
  • Improved operations through consistent hard work and dedication.

Scare Actor

Tulley’s Farm Shocktober Fest
Crawley
10.2019 - 11.2019
  • During the Halloween season, I was employed as an actor in one of the scare attractions at Tulley’s Farm’s yearly Shocktober Fest
  • Throughout this season, around 60,000 visitors attend this Halloween event where they are immersed in loads of scary experiences
  • By doing this job, I learnt a lot about myself regarding how driven I am to complete my job to the best of my ability
  • Attended various auditions with a 100% success rate.
  • Improvised character presentation and conversations with guests to provide an immersive experience.
  • I had to assure that I was in character throughout my entire shift which would make the experience for our customers a lot more immersive and almost real
  • Worked with various special effects, fog, strobes and loud sounds.
  • Researched character types and delivered appropriate voice, gesture and physical presentation.
  • Exceptional skills in voice acting, special body movements and facial expressions to elicit strong responses from the audience.
  • It took a lot of willpower and determination to push through this season of very tiring and exhausting work which pushed my body to insane limits, but I was taught so much about my body’s capabilities and my drive to do what I love which is performing
  • Participated in group meetings pre- and post-production to determine needed changes and discuss options for improvement.
  • Reason for leaving: End of the Halloween season

Part Time Customer Assistant

Headmasters Hair Salon
Horsham
04.2017 - 03.2018
  • Was employed as a part-time customer assistant and dealt with meeting and greeting clients and serving refreshments
  • I also washed and prepared clients' hair and used the in-house booking system to arrange appointments
  • Stock control and replenishment were also included in my tasks as well as sales of hair products
  • I also attended the team meetings each Saturday morning
  • Carried out day-to-day duties accurately and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Proved successful working within tight deadlines and a fast-paced atmosphere.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in team-building activities to enhance working relationships.
  • Reason for leaving: To concentrate on my GCSE revision and exams

Part Time Business Assistant

New House Farm
Horsham
05.2016 - 03.2017
  • I was employed as a part-time business assistant and worked various days over the school holidays with regular overtime to assist when needed
  • I worked behind the tills in the tea room as well as in the strawberry picking hut
  • I served customers in both areas and took orders within the café area
  • Stock control was also one of my tasks as well as keeping our area clean and tidy and compliant with Health and Safety regulations
  • Increased customer satisfaction by resolving issues.
  • Devoted special emphasis to punctuality and worked to maintain an outstanding attendance record.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked with customers to understand needs and provide excellent service.
  • Carried out day-to-day duties accurately and efficiently.
  • Worked within applicable standards, policies and regulatory guidelines to promote a safe working environment.
  • Learned new skills and applied them to daily tasks to improve efficiency and productivity.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Offered friendly and efficient service to customers, and handled challenging situations with ease.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Reason for leaving: Was offered a position at Headmasters Salon

Education

Acting

Falmouth University
Falmouth, Cornwall
09.2020 - Current

A-Levels - A-Levels

The College of Richard Collyer
Horsham, West Sussex
09.2018 - 07.2020

GCSE's -

Oriel High School
Crawley, West Sussex
09.2013 - 09.2018

Skills

Highly organized and efficient team memberundefined

Interests

Singing and Songwriting

Music - attending concerts, gigs, festivals etc

Films, TV and Cinema

Sea Swimming and Cliff Jumping

Guitar

Travelling

Organisation and productivity

Timeline

Acting

Falmouth University
09.2020 - Current

Scare Actor

Tulley’s Farm Shocktober Fest
10.2019 - 11.2019

A-Levels - A-Levels

The College of Richard Collyer
09.2018 - 07.2020

Weekend Sales Consultant

Wakefield’s Jewellers Ltd
08.2018 - Current

Part Time Customer Assistant

Headmasters Hair Salon
04.2017 - 03.2018

Part Time Business Assistant

New House Farm
05.2016 - 03.2017

GCSE's -

Oriel High School
09.2013 - 09.2018

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Teya Nicole HideActing BA(Hons) Student