Accomplished Sales Manager with distinguished experience in TTS products and proven leadership abilities. Expert in managing existing clients portfolio and customer satisfaction while driving revenue and sales.
Overview
13
13
years of professional experience
Work History
Corporate Client Sales Manager
Citibank Ukraine
07.2018 - Current
Analyze and understand clients’ business, identify customer needs and sell TTS products to the clients.
Identify new products opportunities to keep product partners at the top of the competition and generate incremental revenue opportunities.
Conduct wallet assessment to determine new areas for wallet penetration.
Collaborate with cross-functional teams to develop tailored solutions that address clients' unique needs.
Develop comprehensive sales proposals that clearly outlined benefits for both parties while addressing any concerns or objections from potential clients.
Co-ordinate Sales, Product Management, Client Services and Operations partners to ensure client satisfaction – navigate bank on behalf of client, leveraging Citi’s resources & escalation channels as required to ensure smooth delivery.
Cultivated relationships with sales team to support and supply corrective actions.
Helped streamline repair processes and update procedures for support action consistency.
Senior Cash Management Sales and IM Officer
BNP Paribas Group
10.2014 - 04.2016
Cultivate excellent relationships with new prospects and existing customers.
Participation in meetings with customers to sell existing Cash Management solutions , identify needs for individual solutions and implement it.
To prepare products and services commercial offers on local and international level, including RFP.
Liaise between clients and product development to recommend product improvements.
Analyze competitive products in terms of reliability and features.
Train new members of the sales implementation team.
Product Manager
Bank National Credit
04.2013 - 04.2014
Coordinated project planning and execution with team members and team leads.
Collaborated with sales, marketing, and support teams to launch products on time and within budget.
Prioritized roadmap in order to achieve product goals and metrics.
Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
Local and global competitors analysis was done and proposals for business development were raised.
IB/SME Specialist of Information Support and Sales
BNP Paribas Group
08.2011 - 04.2013
Worked with customers to understand needs and provide excellent service and appropriate sales.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Project management of a distance training program for bank’s employees in sales.
Education
Master's Degree - Economics
Kyiv National Economic University
Kyiv, Ukraine
04.2001 -
Skills
Sales Pipeline Management
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Accomplishments
Set a record of winning cards RFP (6500 payroll cards and 500 corporate cards for pharmaceutical company, BNP Paribas).
Received "Best sales performance Award" (three times within BNP Paribas).
Took the first place as Implementation Manager in terms of number of implemented deals and total revenue received within local cluster (Citi).
2 executed projects of alternative energy set up with total capacity of 875MW and $450 MM of investments.
Timeline
Corporate Client Sales Manager
Citibank Ukraine
07.2018 - Current
TTS Implementation Specialist
Citibank Ukraine
04.2016 - 07.2018
Senior Cash Management Sales and IM Officer
BNP Paribas Group
10.2014 - 04.2016
Product Manager
Bank National Credit
04.2013 - 04.2014
IB/SME Specialist of Information Support and Sales
National Expert at Democratic Civil Control of Armed Forces of Ukraine Project, OSCE Support Programme for UkraineNational Expert at Democratic Civil Control of Armed Forces of Ukraine Project, OSCE Support Programme for Ukraine