Tessa Brudenell

Cleaning commercial and domestic properties.

Creating individual accounts and invoices using Microsoft Word.

Working within strict, timed schedules.

Banking money and booking keeping using Microsoft word.

Working face to face with the elderly and vulnerable people to ensure their properties are clean and safe.

Upheld privacy regulations whilst carrying out duties in sensitive areas such as customers private homes.

Adhered to regulations regarding storage and use of chemicals following COSHH guidelines.

Selling my cleaning services to gain new clients.

Cleaning domestic properties.

Working within strict, timed schedules.

Working face to face with the elderly and vulnerable people to ensure their properties are clean and safe.

Upheld privacy regulations whilst carrying out duties in sensitive areas such as customers private homes.

Performed routine checks on cleaning supplies inventory to avoid running out of key items.

Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.

Provided guidance to junior staff, fostering professional growth and development.

Supervised team members for optimal task completion.

Managed daily operations for smooth running of the store.

Enforced company policies for a safe and productive work environment.

Facilitated conflict resolution amongst employees, promoting a harmonious work environment.

Achieved higher productivity with rigorous time management strategies.

Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.

Conducted regular audits, maintaining appropriate stock supplies to meet consumer demand.

Created weekly performance reports, analysing and interpreting data to improve day-to-day business operations.

Selling furniture and white goods to the public, using finance options.

• Achieved resolution of delinquent accounts through strategic negotiation techniques.
• Resolved escalated issues promptly to maintain good client relations.
• Improved the loan collection process by implementing efficient strategies.
• Facilitated constructive discussions with clients over outstanding debts, encouraging amicable solutions.
• Selling loans to clients.