Summary
Overview
Work history
Education
Skills
Timeline
Generic

Tess Fezzuoglio

Summary

Commercial sales leader with a proven track record of driving revenue growth, leading international teams, and delivering commercial transformation across PE-backed and enterprise organisations. Consistently exceeds targets, including 108% regional performance (YTD) and 154% quota attainment in enterprise new business roles. Experienced in building and scaling high-performing teams, from startup environments through to complex multi-region sales organisations. Strong background in designing and implementing sales operating models, CRM systems, and commercial frameworks that improve forecasting, pipeline visibility, and execution. Skilled in leading C-suite enterprise sales across long-cycle, high-value deals. Known for combining strategic leadership with hands-on delivery to build high-performance, scalable sales organisations.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work history

Head of Sales - Northern Europe

Onclusive
London
2025.02 - Current
  • Promoted to lead multi-region sales across Northern Europe and the Middle East, driving 108% revenue attainment (YTD).
  • Own end-to-end commercial strategy, from forecasting through to execution, across diverse international markets.
  • Built a high-performing sales organisation, improving conversion, profitability, and team capability.
  • Optimised sales operations and commercial processes to improve profitability, pipeline quality, and conversion rates.
  • Delivered operational transformation through CRM implementation, process optimisation, and cross-functional alignment.
  • Negotiated and closed high-value strategic contracts, contributing to revenue growth and long-term client value.
  • Drove new business and market expansion initiatives, identifying and penetrating untapped opportunities across multiple regions.
  • Key leader in scaling a PE-backed business, driving growth, structure, and commercial discipline.

Commercial Director of New Business - UKI

Onclusive
2023.02 - 2026.02
  • Headhunted to transform UKI commercial operations, building a structured sales function from a fragmented baseline.
  • Designed and implemented a structured sales operating model from the ground up, including methodology, proposal standards, and contracting processes.
  • Achieved 111% target in Year 1, establishing a scalable new business engine.
  • Led commercial transformation across UKI, clearly separating New Business, Cross-sell, and Customer Success functions - a model later adopted globally across the organisation.
  • Owned the implementation of a new CRM system across all sales teams, standardising pipeline management, improving data integrity, and enabling more accurate forecasting and performance visibility.
  • Trusted leader in navigating high-pressure environments and organisational disruption, maintaining momentum through external challenges.

Senior Business Development Manager

Streem
Sydney, Australia
2020.01 - 2022.12
  • Built and scaled enterprise sales capability within a high-growth startup, delivering 154% quota attainment ($2.16M revenue).
  • Closed complex, high-value deals (up to $420K) with senior stakeholders across Australia’s largest corporations.
  • Instrumental in establishing sales infrastructure, CRM systems, and go-to-market strategy in a greenfield environment.

Client Solution Director

Isentia
Sydney, Australia
2015.09 - 2019.12
  • Rapidly promoted from Account Executive to Director, reflecting sustained commercial impact and leadership performance.
  • Owned a portfolio of top-tier enterprise clients, delivering >90% retention and consistent revenue growth.
  • Scaled and led multi-team client organisations (15+), driving excellence in customer success and account management.
  • Strengthened market position through strategic account development and operational improvements.

Education

Bachelor of International Communications -

Macquarie University
Sydney, Australia
2009.01 - 2012.12

Scholarship in International Communications -

New York University
New York, United States of America
2012.04 - 2012.08

Skills

  • Sales Coaching
  • Forecasting & budgeting
  • In dept CRM knowledge
  • Sales Leadership
  • Performance tracking
  • Contract negotiation

Timeline

Head of Sales - Northern Europe

Onclusive
2025.02 - Current

Commercial Director of New Business - UKI

Onclusive
2023.02 - 2026.02

Senior Business Development Manager

Streem
2020.01 - 2022.12

Client Solution Director

Isentia
2015.09 - 2019.12

Scholarship in International Communications -

New York University
2012.04 - 2012.08

Bachelor of International Communications -

Macquarie University
2009.01 - 2012.12
Tess Fezzuoglio