Teshun Keen
Leicester
Summary
Focused and motivated individual with a 9-year background in the water industry, bringing a strategic approach to supervision.
Expertise in prioritizing projects, planning workflow, and managing employees to consistently achieve operational goals.
Thrives in deadline-driven environments, utilizing resourcefulness to deliver results.
Strong leadership and decision-making skills and a enhance ability to navigate challenges diplomatically.
Overview
8
8
years of professional experience
Work History
Site Supervisor
King Industries, in Partnership With Severn Trent
02.2024 - Current
- Resolved issues among team members to keep employees on task.
- Provided onsite training to help develop employee skills.
- Working closely with Severn Trent to maintain strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Achieved high levels of client satisfaction through meticulous attention to detail and proactive communication.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Head Surveyor
Kings Industries in Partnership With Severn Trent
03.2023 - 02.2024
- Surveying properties that are eligible for the lead replacement, on the green recovery scheme.
- Working on an scheduled appointment basis.
- Building jobs for the dig teams , doing a detailed sketch of the job , with utility drawings, correct measurements and photos.
- Becoming head surveyor which includes training new staff and continuing support for them, attending planning meeting with severn trent , bring new ideas to current processes.
- Resolved complex boundary disputes using expert knowledge of shared supply's and property rights.
Repair and Maintenance Operative
Severn Trent Water
10.2019 - 03.2023
- Main responsibilities as a repair and maintenance operative were repairing burst mains, installing new assets and maintaining current assets.
- Aim to always strive to reduce wasted resources, for example, using the correct equipment for the task, returning un-used materials and keeping tools and vans condition maintained to a high standard.
- I have employed excellent time-management skills to maximise task completion and reduce errors; for example avoiding un-necessary delays/ job suspensions.
- I have developed expertise and knowledge for consistent delivery of outstanding quality services, this is achieved by maintaining my training and health and safety standards.
New Connections Operative (Developer Services)
Severn Trent Water
07.2018 - 10.2019
- As a new connections operative my main role was to connect new water services to new build properties across the east midlands, main laying, service laying, installing new assets, excavating and locating the water main following the plans of the job.
- I worked with team members to deliver effective customer service strategies. An example of this is; keeping the customer informed of progress, answering queries and concerns and ensuring the job is completed safely and efficiently.
Leakage Technician
P N Daly Contracting for Severn Trent
07.2016 - 07.2018
- As a Leakage operative I gained a lot of experience using a wide array of tools and equipment to locate leaks, I would be allocated an alarmed area (DMA) meaning there is a significant rise in water usage due to a leak or a pressure reducing valve fault, in which would use my knowledge and training to locate the issue.
- The last 6 months of my employment I was entrusted with attending customer appointments , building jobs for Leaks and issues that a customer has called in.
- Fully value trained along with training on the latest technology in leak finding
- High standard of customer service on all levels
Education
NRSWA - Street works -
NRSWA - Supervisor Street Works
03.2024
Below 10 tonne excavator -
Severn Trent Water
2020
SHEA -
Energy and Utility Skills Register
2018
First Aid -
St Johns Ambulance
2018
Service Laying Qualification -
Severn Trent Water
2018
Water Hygiene -
Energy and Utility Skills Register
2016
Skills
- Staff Management
- Dealing with customer complains
- Compliance Monitoring
- Site Safety
- Main Laying
- Supervisor street works
- Construction safety
- Service Laying
- Below 10 tonne excavator
- Trench Timbering
- Body Mechanics
- Hydrant Wizard
- Communication
- Time Keeping
Timeline
Site Supervisor
King Industries, in Partnership With Severn Trent
02.2024 - Current
Head Surveyor
Kings Industries in Partnership With Severn Trent
03.2023 - 02.2024
Repair and Maintenance Operative
Severn Trent Water
10.2019 - 03.2023
New Connections Operative (Developer Services)
Severn Trent Water
07.2018 - 10.2019
Leakage Technician
P N Daly Contracting for Severn Trent
07.2016 - 07.2018
SHEA -
Energy and Utility Skills Register
Service Laying Qualification -
Severn Trent Water
Water Hygiene -
Energy and Utility Skills Register
NRSWA - Street works -
NRSWA - Supervisor Street Works
Below 10 tonne excavator -
Severn Trent Water
First Aid -
St Johns Ambulance
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