Art
Terry Zgraja
Summary
I am a confident, empathetic, and highly practical individual with excellent listening and problem-solving skills. Having spent many years in the service industry, I have honed a wide range of interpersonal skills. I am driven by a strong desire to assist those in need and am committed to providing support and solutions.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work History
Chandlery Assistant
Stanstead Marina
6 2022 - Current
- Delivering exceptional customer service and providing technical advice to boaters
- Managing sales operations and maintaining inventory control
- Assisting in the selection and procurement of marine equipment and supplies
- Ensuring a customer-first approach to address queries and enhance the boating experience.
Head Barista
Wynwood Art District
02.2018 - 06.2022
- Oversaw the coffee-making process and ensured the quality of coffee served
- Trained and supervised junior baristas, fostering a culture of excellence
- Managed inventory and supply orders for coffee and related products
- Cultivated a welcoming atmosphere for patrons, contributing to the district's vibrant community.
Head Barista
Blighty India Cafe
01.2016 - 02.2018
- Led the cafe's coffee production with a focus on specialty brews
- Maintained high standards of customer service and satisfaction
- Coordinated with the kitchen staff to ensure seamless service delivery
- Implemented new coffee recipes and techniques to enhance the menu.
Barista and Retail Assistant
Peloton and Co.
09.2013 - 12.2015
- Specialized in making and serving specialty coffee, including free-pour latte art
- Conducted retail sales and provided customer service for high-end bicycles and cycling accessories
- Contributed to the store's ambiance, aligning with the cycling-focused theme
- Engaged with the cycling community to promote the store's products and events.
Decorator/Handyman
Deco & Design (Self-Employed)
01.2012 - 09.2013
- Provided comprehensive maintenance and redecoration services for various shops in London
- Managed client relationships and ensured satisfaction with completed work
- Coordinated with suppliers for materials and managed project timelines
- Demonstrated versatility and problem-solving in addressing diverse maintenance challenges.
Education
FDA Animation -
London College of Communication
09.2009 - 05.2011
Access Art & Design - undefined
South East Essex College
Southend on Sea, Essex 09.2007 - 05.2008
Billericay School
Billericay, Essex 09.1996 - 05.2001
Skills
Empathy
Reliability
Multitasking Abilities
Problem-solving abilities
Excellent Communication
Teamwork and Collaboration
Support Services
Active Listening
Fast Learner
Strong Problem Solver
Adaptability
Personal Information
- Age: 39
- Date of Birth: 10/18/1984
- Nationality: British
Art
Art has been an integral part of my life since early adulthood. I have explored a variety of mediums, including ceramics, macramé, and polymer clay. More recently, I have also taken to producing videos, primarily showcasing my kayaking adventures and the overall essence of boat life.
Interests
Low voltage electrics
Boats
Kayaking
Story writing
Cycling
Timeline
Head Barista
Wynwood Art District
02.2018 - 06.2022
Head Barista
Blighty India Cafe
01.2016 - 02.2018
Barista and Retail Assistant
Peloton and Co.
09.2013 - 12.2015
Decorator/Handyman
Deco & Design (Self-Employed)
01.2012 - 09.2013
FDA Animation -
London College of Communication
09.2009 - 05.2011
Access Art & Design - undefined
South East Essex College
09.2007 - 05.2008
Billericay School
09.1996 - 05.2001
Chandlery Assistant
Stanstead Marina
6 2022 - Current