Terry Edwards
FAILSWORTH,Greater Manchester
Summary
Punctual Warehousing and Retail Professional experienced in building rapport and delivering clear communication. Demonstrated adaptability and supportiveness in high-pressure environments, contributing to team success through a strong customer care ethos. Committed to quality and efficiency, with a proactive approach to learning and skill enhancement.
Overview
32
32
years of professional experience
Work History
WAREHOUSE OPERATIVE
CURRYS
01.2018 - Current
- Unloaded deliveries from delivery vehicles to designated storage areas.
- Checked deliveries against orders to ensure accuracy and completeness.
- Loaded returned items back onto delivery vehicles for return to suppliers.
- Priced items and organised stock on shelves for easy customer access.
- Wrapped and moved sold items for timely delivery to customers.
- PUTTING SOLD ITEMS INTO CUSTOMERS CARS
- Served customers by addressing inquiries and processing orders efficiently.
- Delivered customer service support to assist with product-related queries.
ASSISTANT MANAGER
EXTRA CARE CHARITABLE TRUST
01.2014 - 01.2018
- Created staff rotas to ensure adequate staffing for operational needs
- Executed administrative tasks to support efficient office operations
- Managed inventory levels by ordering stock from suppliers to maintain optimal stock levels
- Performed opening and locking procedures for security
Retail Deputy Manager
EXTRA CARE CHARITABLE TRUST
Manchester, greater Manchester
01.2012 - 01.2014
- Provided attentive service to enhance customer satisfaction
- Replenished stock on shelves to optimise inventory management
- Sorted deliveries to ensure timely availability of products
- Organised donations for streamlined access and distribution
Security Guard
CONTROLLED EVENTS SOLUTIONS
Manchester, greater Manchester
05.2008 - 01.2011
- Conducted foot and vehicle patrols during varied day and night shifts to monitor premises and deter potential threats
- Secured and unlocked entrances of Old Trafford Football Stadium to ensure safety for staff and visitors
- Collaborated with team members to meet security objectives and maintain a safe environment
- Foot patrolling and vehicle patrols
Cleaner
GROUP PROPERTY SERVICES
01.2008 - 05.2008
- Cleaned offices and toilets, ensuring high hygiene standards for staff and visitors.
- Supported various operational activities at Manchester United, enhancing overall event execution.
- Set up seating and equipment in function rooms for match days, facilitating smooth event operations.
Store Associate
GAME STORES
01.2007 - 01.2008
- Managed all aspects of customer service to ensure customer satisfaction
- Assisted customers with inquiries to enhance their shopping experience
- Conducted stock inventory checks to maintain accurate inventory levels
Sales Assistant
NEXT
01.2006 - 01.2007
- Assisted customers with purchases, enhancing overall shopping experience and satisfaction
- Replenished inventory to ensure optimal stock levels on sales floor, facilitating product availability
- Conducted inventory checks to maintain accurate stock levels, supporting sales operations
provisions
ASDA
01.2005 - 01.2006
- Guided customers through store layout to ensure efficient shopping experience
- Collaborated with team during shifts to address store demands and support operations
- Restocked shelves to enhance product visibility and accessibility
Street agents
CITIZENS RIGHTS LTD
01.2004 - 01.2005
- Engaged clients in face-to-face meetings to build rapport and understand their needs
- Developed and maintained strong relationships with clients to build trust and loyalty.
- Delivered exceptional customer service to ensure client satisfaction and repeat business.
- Facilitated discussions with clients to clarify personal injury claims and address concerns
- Maintained accurate records of all transactions, client communications, and contracts.
Sales Assistant
TOYS R US
01.2003 - 01.2004
- Engaged customers through sales support and addressing product enquiries
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Supported customers in multimedia section by offering detailed product information and guidance
- Kept shelves neat, clean and organised through visual merchandising.
Painter and Decorator
OPAL PROPERTY GROUP
01.2003 - 01.2003
- Applied coats of paint, varnish, and wallpaper to interior and exterior surfaces, achieving high-quality finishes.
- Completed painting and decorating projects in residential properties, enhancing aesthetic appeal and customer satisfaction
- Added new paint coats to surfaces using brushes, rollers and sprayers.
- Cleaned and maintained equipment and tidied work areas.
Maintenance Assistant
ANGLESEY MAINTENANCE SERVICES
01.2001 - 01.2003
- Handled general property and facilities maintenance, ensuring appropriate upkeep to maintain professional business appearance.
- Operated hand and power tools to complete repairs safely.
- Communicated with maintenance teams clearly and cooperatively, aiding timely completion of tasks.
- Prepared and painted metal containers for delivery to building sites, ensuring timely availability for construction projects.
TRAINEE PLANT OPERATOR
ISLE OF ANGLESEY COUNTY COUNCIL
01.1994 - 01.2000
- Cleaned, serviced and lubricated machinery, removing dirt and material waste to extend operational life.
- Conducted regular maintenance checks on equipment to prevent breakdowns and ensure optimal performance.
- Collaborated with team members to troubleshoot technical issues, minimising downtime in operations.
- Maintained cleanliness and operational standards of swimming pools and council facilities
Education
Teaching Assistant course Level 1 -
MANCHESTER ADULT EDUCATION SERVICES
Manchester, MAN01-2013
GCSE - Maths, Science, English, Welsh, IT, History
YSGOL GYFUN LLANGEFNI
Llangefni, AGY01-1994
Skills
- Inventory management
- Proficient with Information Technology
- Attention to detail
- Excellent organisational skills
- Strong customer care ethos
- Proactive responsibility
- Self-motivated attitude
- Open to training
- Excellent communication/interpersonal skills
Personal Information
- Total Experience: Retail assistant with over 15 years experience
- Hobbies: I am a father of three wonderful children which I do say keep me very busy indeed. When I’m not entertaining my family I like to watch football, walking, and shopping.
Custom Section
Warehousing or Retail roles
References
Available on Request
Languages
English
Proficient
C2
Hobbies and interests
- football
- my children
- walking
- swimming
Timeline
WAREHOUSE OPERATIVE
CURRYS
01.2018 - Current
ASSISTANT MANAGER
EXTRA CARE CHARITABLE TRUST
01.2014 - 01.2018
Retail Deputy Manager
EXTRA CARE CHARITABLE TRUST
01.2012 - 01.2014
Security Guard
CONTROLLED EVENTS SOLUTIONS
05.2008 - 01.2011
Cleaner
GROUP PROPERTY SERVICES
01.2008 - 05.2008
Store Associate
GAME STORES
01.2007 - 01.2008
Sales Assistant
NEXT
01.2006 - 01.2007
provisions
ASDA
01.2005 - 01.2006
Street agents
CITIZENS RIGHTS LTD
01.2004 - 01.2005
Sales Assistant
TOYS R US
01.2003 - 01.2004
Painter and Decorator
OPAL PROPERTY GROUP
01.2003 - 01.2003
Maintenance Assistant
ANGLESEY MAINTENANCE SERVICES
01.2001 - 01.2003
TRAINEE PLANT OPERATOR
ISLE OF ANGLESEY COUNTY COUNCIL
01.1994 - 01.2000
Teaching Assistant course Level 1 -
MANCHESTER ADULT EDUCATION SERVICES
GCSE - Maths, Science, English, Welsh, IT, History
YSGOL GYFUN LLANGEFNI