Terry Dunkerley
Fulham,City of London
Summary
Experienced and highly skilled professional with a comprehensive understanding of traffic regulations, transport laws, and safe driving practices. Holds a commercial driving license and demonstrates proficiency in goods vehicle operation, load management, and temperature-controlled deliveries. Adept at multi-drop delivery, van unloading, and maintaining delivery accuracy while adhering to safety procedures. Strong navigation skills, GPS usage capability, and adaptability to weather conditions ensure timely deliveries. Committed to vehicle maintenance, cleanliness, and upholding a safe driving record. Excellent customer service skills combined with self-motivation for lone working contribute to efficient operations.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Iceland Delivery driver
Iceland Ltd
Hammersmith, Hammersmith and Fulham
2022.03 - Current
- Assisted in warehouse organisation to streamline packing process.
- Communicated effectively with dispatch team to ensure timely deliveries.
- Maintained vehicle cleanliness for a professional appearance.
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
- Resolved customer complaints effectively, restoring trust in the service provided.
- Reduced fuel costs with efficient route planning.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Improved client satisfaction by delivering packages promptly and accurately.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Navigated various routes efficiently, leading to increased route coverage.
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Ensured safety by regular vehicle inspections and maintenance.
- Provided excellent customer service, enhancing company reputation.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Completed deliveries with smile and patient, personalised service.
- Safely loaded and unloaded packages with zero material damage.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks and oil changes.
- Verified each delivery against shipping instructions before delivering to customers.
Tesco Delivery driver
Tesco
Greenford, Ealing
2013.11 - 2022.03
- Provided excellent customer service, enhancing company reputation.
- Navigated various routes efficiently, leading to increased route coverage.
- Reduced fuel costs with efficient route planning.
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
- Coordinated delivery schedules for optimum time management.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Completed emergency deliveries successfully despite challenging conditions.
- Handled fragile items carefully, resulting in zero damage complaints.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Maintained vehicle cleanliness for a professional appearance.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Ensured safety by regular vehicle inspections and maintenance.
- Communicated effectively with dispatch team to ensure timely deliveries.
- Completed deliveries with smile and patient, personalised service.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Verified each delivery against shipping instructions before delivering to customers.
- Applied personal road knowledge and GPS application to set shortest routes.
- Selected most appropriate route, accounting for weather and road closures.
- Cleaned vehicle's interior and exterior to meet high presentation standards.
- Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
- Followed safe driving practices for safety of fellow travellers and passengers.
Education
GCSEs -
Hurlingham and Chelsea School
Fulham 1994.09 - 1999.06
Skills
- Knowledge of traffic regulations
- Commercial driving licence
- Knowledge of transport laws
- Goods vehicle operation
- Load management
- Safe driving practice
- Delivery accuracy
- Temperature-Controlled deliveries
- Van unloading competency
- Multi-Drop delivery experience
- Safety procedures understanding
- Self-Motivation for lone working
- Navigation proficiency
- Adaptable to weather conditions
- Cleanliness commitment
- GPS usage capability
- Vehicle maintenance awareness
- Traffic law adherence
- Picking and packing
- Customer Service
- Manual handling
- Safe driving record
Timeline
Iceland Delivery driver
Iceland Ltd
2022.03 - Current
Tesco Delivery driver
Tesco
2013.11 - 2022.03
GCSEs -
Hurlingham and Chelsea School
1994.09 - 1999.06