Terry Cooper

Helping to shape and implement the Co-Op’s development strategies. Collaborating with People and Leadership teams to ensure the growth and development of talent within the Co-Op. Responsible for helping shape and execute strategies that enhance employee skills and contribute to the success of the Co-Op through effective talent management and development.

Representing the Talent Acquisition and Development team at business project meetings and stakeholder meetings. Forging relationships across the entire Co-Op to help coach all relevant stakeholders through the internal and external design of the project from the launch, through to the completion understanding all internal and external stakeholders expectations and to support with planning and resourcing projects/programmes and individual pieces of work.

Using Data to help build, structure and advise the design of Learning and Development programmes. Identifying gaps in knowledge and how to help build programmes and road maps to fix those gaps

Taking accountability for the planning, resourcing and co-ordination of projects and programmes, leading governance forums including the Learning & Development Forum.

Helping to shape, evaluate and promote our development programmes, aimed at enhancing employee skills and capabilities over a wide range of development including leadership, technical skills and career growth plans

Collaborating with Leadership across the entire scope of the Co-Op to align Talent Development initiatives with plans and goals of the Co-Op. Helping leaders identify skills gaps and develop strategies for closing those gaps. Using Data and training to help shift Co-Op to a more skills based organization.

Delivering workshops and promotional presentations, sharing our Development offer, fielding questions and helping shape people's personal talent and development needs

Plan, co ordinate and lead large and small scale change projects. Communicating and presenting projects. Championing progress and future thinking.

Growing the capability of both large and small teams Driving change and future focused work, ensuring colleagues hold each other accountable for delivering positive and sustainable change while putting customers at the heart of everything we do

Help lead, nurture and develop the right capabilities either individually or within my team, enabling work to be delivered effectively, while ensuring colleagues feel comfortable in their role and are forward thinking in both the work they are doing and in their own personal career development

Proposing and presenting business cases. Engaging key stake holders to help improve wide aspects of the Co Op business by building and maintaining strong relationships across the business

Coaching and manging my team on ways of working around prioritisation of work and manging work loads and how we work with other teams to ensure everyone is working in sync against the objectives we are working towards

Creating long lasting and sustainable development within our team. The setting up of monthly career discussions so that colleagues feel empowered to want to develop their skills and career.

Managing data and feedback to analyse the quality of our products and creating outcomes and objectives for improvement. Helping nurture and grow Online and protecting the future of our Business

Investing time with Leaders across the business to build lasting and solid relationships.

Being able to adapt to constant change in a fast paced and ever changing tech industry. Nurturing and guiding the team to ensure they are able to adapt while continuing to deliver quality products for colleagues and customers.

Working alongside teams to initiate Establishment Governance process to increase size and capabilities of teams to support and deliver the Digital Technology and Data investment portfolio to ensure a more efficient team able to deliver operational excellence

Working and building relationships with other teams and helping to analyse portfolio and capacity data to identify gaps or challenges in delivering.

Coaching colleagues and developing their skills to create a culture where everyone feels welcomed, rewarded and motivated to be at their best

Reducing costs and optimising productivity by analysing processes and customer feedback.

Helping the team create and build community outreach programmes that help develop our Positive futures for youth programme. Ensuring community is at the heart of operations

Lead the planning, delivery and execution of new stores and multimillion pound refurbishment investments

Responsible for the training and development of Merchandise and range reviews across Stores

Leading and executing the instillation of both Morrisons online shopping and Amazon online shopping within stores. Promoting the growth of the business my delivering 'What good looks like' for Online.

Experienced and highly competent decision maker, dealing in high pressure situations where adaptability, responsiveness and innovation are key.

Leading and Inspiring over 200 colleagues in store to deliver the best customer service on the region. My store eventually being chosen as the 'Customer First' store out of a possible 25 stores

Experienced in both short and long term planning while having to coach managers on planning and adapting to fluid situations

Chosen to lead a 'Solutions and problem solving' course for the company where I lead lectures on the importance of planning and how to successfully turn managers into a team of planners and problem solvers

Leading 'Your say' meetings which encourage colleagues to share their ideas on what we and the company can do to improve customer experiences shopping and colleagues experiences working for the company

Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.

Leading customer focus groups within store to understand what Customers want and how each colleagues actions can have an impact on a customers experience within store

Building colleague and Customer relationships through strong leadership and understanding what our customers want

Helping shape the Customer Community programme to help Customer focus be at the heart of our local community