Terry Barrow
Southampton,Hampshire
Summary
Highly skilled and safety-conscious professional with extensive expertise in machinery operation, material handling, and equipment maintenance. Proficient in forklift operation, crane handling, and rigging procedures, with certifications in mobile cranes and first aid. Demonstrates exceptional precision control, risk assessment capabilities, and adherence to health and safety compliance. Adept at workflow management, troubleshooting complex equipment issues, and ensuring efficient time management in high-pressure environments. Committed to maintaining work site cleanliness and fostering a collaborative team atmosphere while delivering consistent results.
Experienced Service Delivery Specialist with knack for streamlining operations and enhancing client satisfaction. Transformed support processes, leading to improved customer feedback and reduced resolution times. Known for fostering collaborative team environments and driving continuous service improvements.
Driven professional with talent for problem-solving and customer service excellence, seeking to leverage strong communication and organisational skills. Demonstrates ability to manage multiple projects and coordinate with diverse teams. Aims to enhance service delivery processes and foster client satisfaction.
Hardworking [Job Title] offering [Number] years in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries.
Reliable and driven professional with robust background in logistics and team leadership, adept in coordinating large-scale operations and managing personnel. Excels in problem-solving and communication, ensuring seamless workflow and high productivity. Poised to enhance operational efficiency and foster collaborative environment within port terminal.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Service delivery specialist
Associated British Ports
Southampton, Hampshire
2016.01 - Current
- Implemented new procedures to enhance efficiency of services delivered.
- Led service delivery teams efficiently, ensuring adherence to schedules and budgets.
- Fostered a culture of continuous improvement within the organisation.
- Negotiated contracts successfully for better terms and conditions.
- Coordinated resources effectively for successful completion of projects.
- Conducted regular meetings with team members for better coordination and planning.
- Achieved timely resolution of issues with effective problem-solving skills.
- Facilitated training sessions to improve team's knowledge and skills.
- Collaborated with other departments, improved overall service delivery timeframes.
- Completed deliveries with smile and patient, personalised service.
- Safely loaded and unloaded packages with zero material damage.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
General labourer
one way
Southampton
2013.01 - 2016.01
- Maintained site cleanliness by promptly removing construction debris.
- Filled potholes with asphalt mix for smoother road surfaces.
- Unloaded delivery vans, facilitating quick access to necessary supplies and tools.
- Moved materials, resulting in a smooth workflow on the building site.
- Assisted skilled workers, such as carpenters and bricklayers, for timely project completion.
- Set up barriers around work areas to maintain public safety during construction operations.
- Performed routine equipment checks to ensure safe operation at all times.
- Used a variety of power tools, demonstrating versatility and adaptability on the job site.
- Carried out general maintenance tasks around the site, contributing to an orderly working environment.
- Participated in daily site meetings to improve communication among crew members.
- Travelled between different job sites when required for optimal labour distribution.
- Completed basic repairs on-site to reduce downtime.
- Worked under harsh weather conditions with dedication and resilience.
- Followed instructions from supervisors for desired project outcomes.
- Assisted in loading and unloading of materials for efficient task completion.
- Improved worksite efficiency by maintaining organised tool storage areas.
- Stored, maintained and cleaned construction equipment.
- Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
- Cleaned up sites after shifts, organising tools and securing supplies in designated storage units.
Education
construction crafts operations
Eastleigh College
Eastleigh 2013.02 - 2014.01
Skills
- Multi-Machine operation
- Material handling knowledge
- Precision handling
- Workshop tools familiarity
- Efficient time management
- Load lifting capability
- Tolerance for repetitive tasks
- Forklift certification
- Machine maintenance awareness
- Health and Safety Compliance
- Product packaging proficiency
- Safety compliance
- Maintenance and repair
- Equipment troubleshooting
- Workflow management
- Materials management
- Professional communication
- Troubleshooting skills
- Efficient multitasking
- Equipment operation
- Rig-up procedures
- Tool use understanding
- Machinery operation
- Heavy lifting
- Machine operation precision
- Safety consciousness
- Shift adaptability
- Slings and cables knowledge
- Safety protocol adherence
- Hoisting operations expertise
- Certified in mobile cranes
- Precision control
- Telescoping boom operation
- Patient and focused
- Work site cleanliness
- Signal understanding and usage
- Certified lifting operations
- Rigging knowledge
- Respect for safety gear
- Risk assessment capabilities
- Eye for accuracy
- Load balancing
- Equipment inspections
- Excellent verbal and written communication
- Crane operation
- Clear communication
- High concentration levels
- Effective decision-making skills
- Emergency procedures knowledge
- Slinging practices
- Signal interpretation
- Hoist control mastery
- Winch operation
- Risk anticipation
- Team player
- Customer Service
- Health and Safety
- Weather awareness
- Load lifting
- Precision driving
- Efficient work ethic
- Snow removal
- Heavy machinery operation
- Manual handling
- Rear-mounted power arm operation
- First aid training
- Grass cutting
- First Aid certification
Affiliations
- cycling , dog walking , fishing , metal detecting ,
Certification
fork lift b1 b2 b3
first aid
scissor lift
jcb digger
telehandler
merlo crane
Languages
English
Fluent
Timeline
Service delivery specialist
Associated British Ports
2016.01 - Current
construction crafts operations
Eastleigh College
2013.02 - 2014.01
General labourer
one way
2013.01 - 2016.01