TERRINA GREENSLADE
Bridgend,County Borough of Bridgend
Summary
As an experienced Community Facility manager (3 yrs), Family support worker (4yrs) and Children & Young person manager ( 20+ years), the roles include developing and promoting community services and various engagement programmes and learning environments.
The role of a Community Centre Manager fosters inclusive environments and driving community engagement in programmes or activities is paramount for the community and the centre to thrive. Leading initiatives that increase community participation and introducing successful social impact programmes, improves overall well-being, reduces isolation. Building strong stakeholder relationships and managing resources effectively creates impactful outcomes whilst promoting collaborative working with other organisations and agencies. Recent grant funding has driven forward the centres long term sustainability using renewable energy thus creating financial and environmental resilience. Increased social experiences for the elderly community has had a positive impact on wellbeing and companionship. The role includes managing all aspects of income and expenditure whilst being responsible for all Health & Safety matters, Governance and Procedures including Safeguarding in the centre.
As a committed and experienced Family support worker and Children & Youth manager, these roles have developed experience in public-facing roles across Social care, Family support and intervention services, Childcare providers and Health professionals. By communicating in a honest and professional approach, underpinned with empathy and a trauma-informed perspective, advocating for individuals /families to these professionals in order for their voice to be heard and understood is an important part of the role. Being committed to inclusivity, Safeguarding, GDPR and confidentiality, support and engagement always centres on the needs of individuals and families.
Overview
9
9
years of professional experience
Work history
Playleader - afterschool club
Simply out of school
Bridgend, County Borough of Bridgend
09.2023 - Current
- Assisted in preparation of healthy snacks and meals for children,
- Provided emotional support to children dealing with challenges
- Developed unique play strategies to cater to individual needs of diverse children, fostering inclusivity..
- Established and nurtured positive relationships between children, leading to improved interaction and increased self-confidence.
- Developed positive relationships with young people, parents and professionals.
- Kept confidential all matters related to children, staff members and management or operational issues.
- Built positive rapport with children with various additional needs and disabilities including autism, behavioural, learning and emotional difficulties.
- Applied proven strategies and techniques to carefully manage behaviours that challenge and de-escalate highly emotional situations.
Community centre manager
Nantymoel Boys & Girls club and community centre
Nantymoel,Bridgend, Mid Glamorgan
01.2021 - Current
- Communicate effectively with all stakeholders to ensure transparency and trust is maintained.
- Collaborate with local authorities on various projects, boosting reputation of the centre.
- Ensure compliance with health and safety regulations protecting staff, volunteers, and visitors alike.
- Implemented new programmes to promote social inclusion within community.
- Developed policies for better governance of facility's operations.
- Manage budgets effectively, ensuring financial stability of centre.
- Enhance community engagement by organising regular public events.
- Organise events and activities to enhance projects.
- Submit periodic reports to inform management regarding status and progress of centre projects.
- Organise seasonal festivals fostering sense of unity amongst different age groups.
- Monitor expenditures to manage allocated budget.
- Book rooms and equipment to hold centre events.
- Collect data to evaluate analyse information for research projects.
- Formulate financial statements to examine revenue.
- Draft and write proposals to request for funding of new projects.
- Uphold stringent policies, procedures to maintain consistent workplace standards.
- Establish working relationships with other service providers, boards and funding bodies.
- Represent organisation's value and mission statement at conventions, seminars and other events.
- Maintain expenditure reports detailing breakdown of costs spent on supplies, equipment and services.
- Control expenditure to cut costs and achieve financial targets.
Children's Care home manager
STEER
Bridgend, County Borough of Bridgend
11.2021 - 11.2022
- Developed policies in line with regulatory requirements, ensured best practice throughout the home.
- Implemented safety protocols, maintained a secure environment for residents and staff.
- Oversaw budget, managed expenditures and practised cost-effective measures.
- Recruited and trained compassionate staff to provide high quality care services.
Family support worker
Barnardos
Ely, Cardiff, Cardiff
05.2018 - 11.2021
- Mentored parents in managing challenging behaviours; fostered positive changes.
- Promoted healthy relationships amongst family members through mediation.
- Collaborated with multidisciplinary teams for effective care planning.
- Liaised closely with social services to safeguard at-risk children.
- Maintained detailed case notes, aiding in decision making processes.
- Coordinated community resources for comprehensive family support.
- Assessed needs of families for better service provision.
- Supported and advised parents regarding various issues and signposted additional services.
- Worked in multidisciplinary teams to prevent issues escalating and reducing need for statutory intervention.
- Coordinated structured and intensive support through interventions.
- Listened to clients' current struggles to signpost relevant support.
- Assisted service users to obtain and access community resources.
- Liaised with external and internal professionals to provide holistic support.
- Reported on clients' progress to evaluate service impact.
- Led workshops under professional supervision.
Intensive family support worker
Bridgend County Borough Council
Bridgend, County Borough of Bridgend
02.2017 - 05.2018
- Established trustful relationships with clients to facilitate open communication.
- Improved understanding of resources available to families by offering comprehensive advice and guidance.
- Strengthened family relationships with therapeutic intervention techniques.
- Assisted parents in developing effective parenting strategies, resulting in better child behaviour management.
- Advocated for families within social care system, ensuring their needs were met appropriately.
- Advocated on behalf of families during multi-agency meetings, guaranteeing their voices were heard.
- Worked closely with multidisciplinary teams to ensure holistic approach to care management.
- Established positive rapport with families through empathetic and non-judgmental approach.
- Worked in multidisciplinary teams to prevent issues escalating and reducing need for statutory intervention.
- Maintained accurate chronological records of work with families using software.
- Ran community programmes to limit further client intervention and follow-up care.
Education
NVQ Level 2 - First aid for Mental Health
Moral Training & development
Bridgend, County Borough of Bridgend 03.2025 -
NVQ Level 3 - Safeguarding Children
Steps Training
Cardiff 11.2024 -
NVQ Level 3 - Facilities Management
The British Training Board
Swansea, City and County of Swansea 08.2024 -
NVQ Level 2 - Paediatric First Aid
F.A.S.T
Cardiff 10.2023 -
Certificate of Higher Education - Childhood and youth studies
The Open University
Milton Keynes 09.2015 - 06.2021
NVQ Level 4 - Advice & Guidance
Welsh Government Apprenticeships
Cardiff 09.2020 - 01.2021
NVQ Level 4 - Childcare Learning & development
City & Guilds of London Institute
London 01.2004 - 07.2006
Skills
- Disability and neurodiverse awareness, personal understanding of LGBTQ inclusion
- Social media marketing - experience of promoting activities and organisations on online Social media platforms
- Project Management & Programme development - Performance monitoring and evaluation of programmes
- Grant writing - Budgeting and small & large grant applications
- Stakeholder relationship building - Experience of working with under represented families in communities promoting inclusivity Building Inclusive and positive social relationships
- Event planning - Event planning ,Activity coordination and ability to risk assess activities
- Customer relations - Empowering positive Young adult interaction and honest Parental communication
- Operations management - confident in using Microsoft office and basic accounting software
- Business networking, Proven collaborative working with outside agencies/ partners
Affiliations
- Crafts
- Outdoors , walking
- Family
- Self directed study
Accomplishments
Recognition by Community Council for supporting events in the community centre, promoting inclusion and social wellbeing for the elderly community .
I have been a local Community councillor since April 2024.
References
References available upon request.
Timeline
NVQ Level 2 - First aid for Mental Health
Moral Training & development
03.2025 -
NVQ Level 3 - Safeguarding Children
Steps Training
11.2024 -
NVQ Level 3 - Facilities Management
The British Training Board
08.2024 -
NVQ Level 2 - Paediatric First Aid
F.A.S.T
10.2023 -
Playleader - afterschool club
Simply out of school
09.2023 - Current
Children's Care home manager
STEER
11.2021 - 11.2022
Community centre manager
Nantymoel Boys & Girls club and community centre
01.2021 - Current
NVQ Level 4 - Advice & Guidance
Welsh Government Apprenticeships
09.2020 - 01.2021
Family support worker
Barnardos
05.2018 - 11.2021
Intensive family support worker
Bridgend County Borough Council
02.2017 - 05.2018
Certificate of Higher Education - Childhood and youth studies
The Open University
09.2015 - 06.2021
NVQ Level 4 - Childcare Learning & development
City & Guilds of London Institute
01.2004 - 07.2006