Teri Power
Uddingston
Summary
Resilient Higher Officer known for driving operational efficiency and fostering team collaboration. Enhanced department workflows, leading to streamlined processes and improved service delivery. Excel in problem-solving and strategic planning, consistently achieving high performance standards.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Border Force Higher Officer
Home Office
Edinburgh
01.2021 - Current
- Working in a changing environment, planning, collaborating and delivering through others to meet short and longer-term deadlines.
- Dealing with changing policies and legislation and leading a team of Border Force Officers to process arriving passengers through the UK border and effectively dealing with the guidelines for EU EXIT and the new ETA scheme.
- Primary responsibility for UK Border including counter terrorism, immigration and customs matters by enforcing immigration and customs regulations and working with the wider Home Office on organised crime, modern slavery and trafficking.
- Working in a fast pace environment, dealing with referrals from officers, using evidence and knowledge to make effective decisions. Authorising decisions on whether to refuse, grant entry, bail or detain passengers.
- Authorising decisions to seize prohibited and restricted goods encountered at the Customs channel.
- Line management responsibility- developing individuals and teams to get the best out of people to achieve the delivery of key outcomes. Holding regular 1-2-1's to ensure officers are meeting their goals and appropriately dealing with those with poor performance and poor attendance.
- Lead for the port Casework and the Safeguarding and Modern Slavery team. Assuring officers performance and creating training for upskilling.
UK Border Force Officer
Home Office
Edinburgh
11.2013 - 01.2021
- Working both Immigration and Customs to facilitate the legitimate movement of both people and goods, and efficiently dealing with illegitimate people and goods.
- Dealing with numerous asylum cases, conducting screening interviews, obtaining an accurate and detailed account of claims and processing cases.
- Detecting and assessing any potential victims of trafficking
- Safeguard minors or vulnerable adults by implementing my questioning skills and liaising with relevant authorities such as social services and sponsors to ensure passenger is not at risk
- Prioritising high profile cases and processing them timely and efficiently.
- Conducting further interviews, liaise with authorities and make referral's to higher management where needed to ensure that the correct decisions are being made
- Managing my casework load efficiently and effectively so deadlines are met
- Taking part in operations at port, which target specific flights in regards to Safeguarding and Trafficking
- Forgery Officer at port
- Behavioural Detection trained
Education
Bachelor of Arts Degree - Music
University of Paisley
08.2004 - 06.2005
Scottish Qualifications Certificate -
Cardinal Newman High School
08.1995 - 03.2001
NVQ Level 3 - Principles of Management and Leadership
Chartered Management Institute
10.2021 - 03.2023
Skills
- Computing skills- proficient in Microsoft packages
- Role Model behaviour
- Critical evaluation
- Analytical-thinking
- Data interpretation
- Adaptability
- Team worker
- Written and verbal communication
- Dockside Awareness trained
- Basic Aerodrome and Safety Awareness trained
- Personal Safety Trained to level 3
- Advance Forgery Trained
Affiliations
- Musician- play and teach the drums
- Attending the Gym
- Family Orientated
- Travelling
- Attending festivals
Timeline
NVQ Level 3 - Principles of Management and Leadership
Chartered Management Institute
10.2021 - 03.2023
Border Force Higher Officer
Home Office
01.2021 - Current
UK Border Force Officer
Home Office
11.2013 - 01.2021
Bachelor of Arts Degree - Music
University of Paisley
08.2004 - 06.2005
Scottish Qualifications Certificate -
Cardinal Newman High School
08.1995 - 03.2001
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