Summary
Overview
Work history
Education
Skills
Interests
Timeline
Volunteer

Teresa Vella

Camberley,Surrey

Summary

Confident self-motivated Personal Assistant. Offers first class support and service. Travel arrangement expert focused on budget conscious options and client satisfaction. Brings polished professional telephone etiquette and advanced computer skills.

Rapidly assimilating into any environment with the appreciation that every employer needs an instantly productive individual. I possess the necessary secretarial, EA and clerical skills to not only hit the ground running, but initiate improvements to streamline operations within the office. Acting as first point of contact in person, by email and or on the telephone. I employ my natural friendly and helpful persona, engineering trust and going the extra mile, to assist them with their query.

Overview

13
13
years of professional experience

Work history

Personal assistant

AON RETIREMENT SOLUTIONS
Farnborough, Hampshire
03.2018 - Current
  • Exercise excellent judgement and sought to always provide the highest level of Executive support to the Senior partner and his direct reports, a team of x50
  • Act as gate keeper and directing incoming telephone calls, emails, and visitors
  • Secure travel logistics and accommodation for the Executive and Partners
  • Organise and effectively maintain calendars
  • Supply reminders of upcoming business meetings and large corporate events
  • Coordinate and ensure the smooth running of the Internal, external AonMT Annual Forum
  • Held annually offsite in the London office, approximately x150 attendees
  • Submission, approval of large expenses
  • Ensuring Aon Travel and Expenditure policies are adhered to
  • Accurate record keeping and budgeting of large Purchase orders
  • Accurate budgeting of the annual colleague allowance spends
  • Update, safe keeping of confidential documents
  • Maintain the security of personal records and files
  • Manage and resource x15 Team Assistants in and around the UK
  • Source gifts for clients and colleagues, ensuring the spend is within Aon T&E policy
  • Respond to special requests in a timely, friendly, and efficient manner, sometimes working late into the evening
  • Effectively communicate, interact, and work with colleagues, from various diverse backgrounds
  • Building partnerships and fostering collaborative relationships across the organisation.

Executive Assistant

UBS AG
London, Liverpool Street
07.2014 - 12.2017
  • Act as full Executive administrative support to the head of Conduct Risk and direct report to his global team, a team of x20
  • Maintain calendars across different time zones
  • Plan and schedule complex meetings and conferences
  • Coordinate the visits of VIP clients, ensuring they receive the highest level of service
  • Arrange extensive global travel, ensuring Visas are applied for in advance of the travel where necessary
  • Submission of expenses and large purchase orders
  • Handle highly confidential/private matters.

Executive Assistant

UBS AG
London, Liverpool Street
04.2011 - 04.2014
  • Proactively manage the global head and team of 5 Executives calendars, screening of incoming emails and calls
  • Co-ordination, issuing agenda items for senior management Board meetings
  • Completion of monthly expenses ensuring UBS policies and procedures are adhered to
  • Communicated client project requirements.

Education

O Level English Literature, 5 GCSE’s

Tower Hamlets School for Girls
London

Skills

  • Expert Secretarial & EA Skills
  • Expert Multitasker
  • Confidentiality, Discretion, Diplomacy, Flexible, Positive Attitude
  • Strong Organisational, Interpersonal skills
  • Self-directed
  • Performs well in high-demand fast-paced environment
  • Adhere to GDPR, act with diplomacy and confidentiality
  • Meticulous & Accurate Expenses Submission & Data Entry
  • Large offsite Corporate Event Coordination

Interests

Painting & Decorating Theatre Travel My Dogs (Dotty Pug, Maggie Pekingese Both rescues)

Timeline

Personal assistant

AON RETIREMENT SOLUTIONS
03.2018 - Current

Executive Assistant

UBS AG
07.2014 - 12.2017

Executive Assistant

UBS AG
04.2011 - 04.2014

O Level English Literature, 5 GCSE’s

Tower Hamlets School for Girls
Teresa Vella