Summary
Overview
Work history
Education
Skills
Timeline
Generic
Teresa Seamer

Teresa Seamer

YALDING,Kent

Summary

A business driven individual with more than thirteen years working as Director for Gorgeous George Ltd.

Personable professional committed to providing exceptional customer service, tailoring rapport with strong communication skills, enhancing the customer experience.

Comfortable with working with people at all levels, I

have strong organisational skills thriving under pressure and adapting to challenges that may arise.

Overview

26
26
years of professional experience

Work history

Director

Gorgeous George Limited
Tonbridge, Kent
10.2012 - Current

It is and has always been my aim to create a retail Gift Emporium incorporating Specialist Wines and Sprits and more recently a Licensed Coffee Shop and Bar/Event Venue, focusing on the customer experience and an environment unlike that of the multiples.

With a dedicated team we have created a safe space in the heart of the community where real people can feel at ease, talk and interact.

We deliver exceptional customer service, we respect and welcome all our customers who inevitably become friends, we help wherever needed in both the community and within the shop environment

  • Managing daily operations by overseeing financials, key performance indicators and employee performance.
  • Maintaining organisational compliance with applicable legislation and regulations.
  • Evaluating market trends and competitor activities, informing strategic decision-making.

Sales representative

Allsorted Book Publishers
Watford, Hertfordshire
03.2011 - 10.2012

Field Sales Representative covering the South East of England and the Chanel Islands promoting and selling Gift Books B2B.

Proactively contact prospective customers to increase sales.

Deliver outstanding after-sales care through regular communication with customers.

Adapt a sales style in response to client and customer requirements.

Accounts Manager

Winefantastic Independent Wine Importers
Colchester, Essex
02.2009 - 03.2011

To seek out and maintain new business accounts in Restaurants and Public Houses within Kent, working flexible hours tailored to the trade.

Upgrade and develop wine lists from an extensive collection of small grower wines that would exceed customer expectations, maximise the customer experience and as a result grow sales.

Provide tuition and guidance to waiting staff increasing their wine knowledge and confidence.

Educational Representative

Bloomsbury Publishing (A&C Black Education Depart
London, London
02.2003 - 11.2006

Deliver National Curriculum Resources to Schools in London and the South East Territories

Liaise with Head teachers, Heads of Department, Teachers and Teaching Assistants.

Provide updated course materials with in-depth learning content and delivery .

Educational Representative

Folens Publishing
03.2000 - 01.2003

Deliver National Curriculum Resources to Schools in London and the South East Territories

Liaise with Head teachers, Heads of Department, Teachers and Teaching Assistants.

Provide updated course materials with in-depth learning content and delivery .

Education

A-Levels - Art & Design, Three Dimensional Design

West Kent College
Tonbridge

WSET LEVEL 1 & 2 - Wine & Spirit Education

WSET
London

Skills

  • Financial management
  • Budget supervision
  • Customer relations
  • Business development
  • Stock management
  • Shopify
  • Email marketing
  • Leadership
  • Customer-focused

Timeline

Director

Gorgeous George Limited
10.2012 - Current

Sales representative

Allsorted Book Publishers
03.2011 - 10.2012

Accounts Manager

Winefantastic Independent Wine Importers
02.2009 - 03.2011

Educational Representative

Bloomsbury Publishing (A&C Black Education Depart
02.2003 - 11.2006

Educational Representative

Folens Publishing
03.2000 - 01.2003

A-Levels - Art & Design, Three Dimensional Design

West Kent College

WSET LEVEL 1 & 2 - Wine & Spirit Education

WSET
Teresa Seamer