Teresa Harvey
Margate,Kent
Summary
Hard working, trustworthy, reliable & loyal employee with a strong foundation in cross-cultural competency and customer interaction, adept at fostering customer rapport and ensuring compliance adherence. Demonstrates exceptional teamwork and collaboration skills, coupled with perseverance and skilled multitasking abilities. Proficient in data entry, reporting, and documentation, with a keen focus on task prioritisation and safety equipment management. Committed to performing all tasks required to the best of my abilities and in a timely manner.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Make Ready Operative
Churchill Contract Services
Ramsgate, Kent
04.2019 - 01.2026
- Maintained clean work area with regular tidying up tasks.
- Achieved targets with attention to detail and time management skills.
- Excelled in multi-tasking for improved productivity.
- Performed daily checks to guarantee equipment functionality.
- Met deadlines by prioritising tasks effectively.
- Kept records accurately, ensured accountability and transparency,.
- Handled materials carefully to avoid damage or loss.
- Assisted colleagues, fostered a positive work environment.
- Assisted in training new operatives to help integrate into team.
- Conducted routine equipment checks to proactively address maintenance issues.
- Coordinated with maintenance teams to promptly resolve equipment breakdowns.
- Operated computerised systems for process monitoring and accurate recordkeeping.
- Reported any accidents, incidents or near misses occurring in workplace during shift.
- Identified potential issues, prevented major malfunctions.
- Ensured safety standards by meticulously following protocols and procedures.
- Coordinated with other teams smoothly for project completion,.
- Followed instructions accurately to ensure task completion in a timely manner.
- Collaborated with team to streamline workflows and enhance overall productivity.
- Responded promptly to work orders and production schedules for timely task completion
Kitchen porter
Millies Bar
Westgate on Sea, Kent
08.2017 - 04.2019
- Kept a safe working environment by following all health and safety regulations.
- Worked under pressure during peak times without compromising on quality of work delivered.
- Removed rubbish, kept bin area clean and orderly.
- Consistently adhered to food hygiene regulations whilst dealing with food waste.
- Supported overall restaurant operations through effective teamwork with other staff members.
- Assisted in stock rotation tasks; maintained accurate inventory count.
- Helped create a pleasant dining experience by maintaining clean cutlery and crockery.
- Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.
- Completed deep cleaning tasks as instructed by supervising chef or manager.
- Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.
- Promptly addressed spills or broken glassware to prevent accidents in the workplace.
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Unloaded deliveries, stored items properly for easy accessibility.
- Swept and mopped floors at end of shifts to ensure tidy workspace next day.
- Assisted chefs in food preparation for efficient meal service.
- Cleaned work surfaces, ensured hygiene standards were met.
- Actively contributed towards keeping cooking areas pest-free through regular cleaning duties.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
- Removed waste and spills quickly, keeping food preparation areas clean and professionally organised.
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
- Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
- Removed dirty dishes from public and dining areas, maintaining clean restaurant service environments.
- Upheld consistently high standards of cleanliness to conform with food health and hygiene regulations.
- Assisted senior kitchen teams with ingredients preparation, enabling readiness for next service.
- Checked dining area supplies and promptly replenished low stock.
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Verified adequate levels of produce and ingredient supplies, restocking low items to maintain kitchen operations.
- Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
- Observed health and hygiene standards to minimise food contamination.
- Cleared tables to remove dirty utensils and leftover food items.
- Rotated stock to keep ingredients fresh.
- Took orders and portioned food for delivery to client tables.
- Maintained up-to-date knowledge of menu offerings to handle customer queries.
- Operated cash point as required, handling and recording payments.
- Dispensed snacks and refreshments at periodic intervals.
- Washed, peeled and chopped vegetables to be used in dishes.
- Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
- Prepared simple food items, freeing up cooks to focus on complex work.
- Restocked chef workstations with fresh supplies throughout shifts.
- Maintained organised kitchen stations with meticulous care and precision, promoting team productivity.
- Organised ingredients for planned dishes and associated garnishes.
- Operated mixers, cutters and special equipment following health and safety protocols.
- Measured, weighed and mixed ingredients following recipe formulae and procedures.
- Used correct ingredients and ratios in preparation for different dishes.
Education
GCSEs - Math, English Language, History, Social Studies
Ursuline Convent High School
Wimbledon, Merton 09.1980 - 05.1984
Diploma - Anatomy, Physiology & Massage
KCC Adult Ed
Maidstone, Kent 09.2002 - 07.2003
Skills
- Cross-Cultural competency
- Data entry proficiency
- Customer interaction
- Teamwork and collaboration
- Perseverance
- Reporting and documentation
- Task prioritisation
- Customer rapport
- Compliance adherence
- Safety equipment
- Skilled multitasker
Affiliations
- Reading, gardening, walking, travelling, musical theatre, live music
References
References available upon request.
Timeline
Make Ready Operative
Churchill Contract Services
04.2019 - 01.2026
Kitchen porter
Millies Bar
08.2017 - 04.2019
Diploma - Anatomy, Physiology & Massage
KCC Adult Ed
09.2002 - 07.2003
GCSEs - Math, English Language, History, Social Studies
Ursuline Convent High School
09.1980 - 05.1984